About RefillGenie
RefillGenie is a same-day bridge prescription refill service. When patients can't reach their regular prescriber in time, we connect them with licensed providers who can get them the medication they need. We want to fix healthcare, piece by piece. Providing bridge refills is just one of many possible solutions. We're constantly on the lookout for other ways to make healthcare work better for patients.
We're a small, fast-moving team looking to build out an entirely new part of our business: commercial partnerships. Today, RefillGenie primarily serves patients directly. We believe there's a much bigger opportunity to partner with organizations that serve the same patients we do — and we're looking for the person to build that opportunity from scratch.
Our values
We treat patients like family.
We go the extra mile to help patients lead healthier lives. That includes:
- Striving to be unexpectedly helpful. When we can't help people with a refill, we go out of our way to give them other options. Their health is our top priority — even if they aren't paying customers. Patients hear "no" from the healthcare system over and over again. We want to be one of the few healthcare providers that default to saying "yes."
- Showing enthusiasm and compassion. What we do matters. It's a simple service, but we care about doing it well. We take pride in our work and aim to "delight" and over-deliver for our patients. Many patients come to us because they have no other option. They may be stressed or panicked. It's our job to help people quickly and with kindness so they can go on with their lives.
We act like owners:
- We're adaptable. We are a team of self-starters comfortable working in a less structured environment. Our processes and tools change frequently. We stay open to ideas and find ways to test them quickly and iterate. We operate like startup founders.
- We're tenacious. We are scrappy, self-driven, and eager to do good work. We move with a sense of urgency. When we hit setbacks, we recalibrate and try another approach. We find creative ways to solve problems.
- We prioritize productivity over meetings. Some meetings are necessary. But often, we can solve problems faster and more effectively asynchronously. When a question or problem arises, we try to solve it quickly without waiting for a meeting.
We work as a team:
- We are accountable to ourselves, our colleagues, and our patients. Our work is serious. It has real consequences for our patients' health and safety. We are all responsible for ensuring the best outcomes for our patients. It is our duty to double- and triple-check everything. When something seems off, we pause, investigate, and, if necessary, ask for help.
- We help and support each other. We look out for each other and offer help quickly and without judgment whenever it's needed. We help correct pharmacy issues even if it isn't "our patient."
The Role
We're looking for someone to build and own a new revenue line for RefillGenie: partnerships with organizations whose members or patients need what we offer. This isn't a role with an existing playbook, a warm pipeline, or a team to lean on — you'll be defining the target list, making the first calls, and closing the first deals yourself.
This is a real business-building assignment, not a lead-gen job. We're looking for someone who can operate independently at a senior level: identify which organizations are worth pursuing, build relationships with the right people inside them, structure commercial terms that work for both sides, and close. Some of these relationships will take months to develop before they turn into revenue. We're comfortable with that timeline if the person driving it is disciplined about the process and honest about progress along the way.
Done well, this role has the potential to become as large — or larger — than our existing consumer business within a few years.
This is a part-time position to start, with a base salary plus commission/bonus tied to partnerships closed. Hours are flexible based on what the work requires; this is well-suited to someone building a portfolio of client relationships rather than punching a clock. We'd expect this to grow into a larger role — potentially full-time, potentially with a team underneath it — as partnerships come online.
What you'll do
Pipeline & targeting
- Identify the types of organizations whose patients or members would benefit from bridge prescription access (health plans, employers, value-based care groups, condition-management programs, and others you uncover along the way)
- Build and prioritize a target list based on fit, deal size, and likelihood to close
Relationship building & sales
- Get in front of the right decision-makers at target organizations, through outbound, warm introductions, industry events, or whatever works
- Manage a long sales cycle with patience and discipline — these are relationship-driven deals, not transactional sales
- Represent RefillGenie credibly in rooms with healthcare executives, negotiate commercial terms, and close
Deal structuring & operations
- Work with the founders to structure partnership economics that make sense for both sides
- Once a deal closes, help stand up whatever's needed to make the partnership actually work operationally, and hand off to the right internal owner over time
Strategy
- Bring back what you're hearing from prospective partners. Which organizations lean in? Which objections keep coming up? What's preventing deals from moving? We'll use those conversations to refine our strategy.
- Help decide, with the founders, what this function looks like as it scales
What we're looking for
- Experience in healthcare, health tech, or a related regulated industry — you understand how healthcare organizations make buying decisions and who the relevant players are
- A track record of business development, partnerships, or sales in a role where you owned the relationship end-to-end, from first conversation to signed deal
- Comfort operating without a playbook, a big team, or much structure — you build the process as you go
- Patience and discipline for a long sales cycle — you can stay on a relationship for months without losing momentum
- Sound judgment and the professional maturity to represent a small company credibly to much larger organizations
- Strong written and verbal communication — most of our collaboration happens asynchronously
- Comfort with ambiguity about what this role becomes; you'll help define it
Nice to have
- Existing relationships with health plans, employers, value-based care organizations, or similar
- Experience building a business development function from scratch, not just working an existing one
- Experience with usage-based or per-member pricing models
Why this role
You'd be building a new part of RefillGenie's business largely on your own terms, with real upside if it works. You'll work directly with the founders, have real say in how this function takes shape, and have the flexibility of a part-time base while you build toward something bigger.
If that sounds exciting to you, send the following to [email protected]:
- Resume
- Short summary of why you think you'd be a good fit
- One example of a relationship or deal you built from nothing that took real time to pay off
- Your preferred compensation amount (base + commission expectations)
Work Location: Remote
