About the Role
Are you a detail-oriented professional who thrives in a fast-paced environment? Our orthodontic practice is looking for a Front Office Coordinator who understands that the perfect smile starts the moment a patient walks through our front door.
We aren't just looking for someone to answer phones; we need a multitasking pro who understands the nuances of verifying orthodontic insurance and can manage the administrative heartbeat of our office with precision.
Key Responsibilities
- Patient Concierge: Act as the first point of contact, managing check-ins/outs and maintaining a seamless daily schedule.
- Insurance Navigation: Verify orthodontic benefits and follow up with insurance companies as neeeded.
- Digital Organization: Utilize Google Workspace (Sheets, Docs, Drive) to manage office data, internal tracking, and communication.
- Multitasking: Balance high-volume phone calls with in-person patient needs.
- Detail Management: Ensure patient records, referrals, and follow-ups are handled with 100% accuracy.
Qualifications
- Experience: Minimum of 1 year of experience specifically in an Orthodontic office. (Required)
- Tech Savvy: High proficiency in Google Sheets and Docs. You should be comfortable using formulas or organized formatting to track office metrics.
- Insurance Knowledge: Familiarity with orthodontic-specific billing and insurance verification.
- Communication: Excellent verbal and written skills. You'll be the "voice" of our practice.
Why Join Us?
- Competitive pay based on experience.
- 401k eligibility
- Holiday pay
- Internal team incentives
- A supportive, energetic team environment where we value your expertise.
How to Apply
If you meet the orthodontic experience requirement and are ready to help us create beautiful smiles, please submit your resume and a brief cover letter highlighting your experience.
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
- Computer Skills: 1 year (Preferred)
Work Location: In person
