SUNDEK of San Antonio is looking to expand our team and hire an Office administrator. This position is front and center of the Customer Experience and will require:
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Communicate with Clients regarding Production Schedule/Project status
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Work hand and hand with the Production team on project status and Project issues on a daily basis
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Communication with Sales Team regarding:
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Production Schedule
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Real time updates
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A/R's
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Communication with GM regarding
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Production Schedule
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Client concerns
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A/R Issues
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Support the Sales team with data entry and assist them on a daily basis
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Maintain ACCURATE information in CRM and Project Files
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Assist Customer Service Center with Appointment scheduling
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Maintain positive working relationship with CSC and Corporate Office
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Assist GM with payroll processing, invoice sorting, and filing
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Maintain an organized working space
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Perform other duties as assigned
To be successful in this role, Ideal Candidates should have the following:
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Experience in a fast paced environment where information changes quickly
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Previous experience in a construction environment
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Familiarity with Salesforce CRM a plus
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Ability to adapt and change priorities at a moments notice
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Capable of taking ownership of the position and being proactive, not reactive
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Ability to work well with a diverse group of personalities
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Must be results oriented and able to work both independently and within a team environment
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Ability to work a flexible schedule to accommodate the needs of the business. We are a seasonal business so the Spring/Summer will require the most flexibility.
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Bilingual English/Spanish required.
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Professional demeanor in dealing with stressful situations
Minimum Requirements
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Prior customer service experience
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Prior administrative support experience
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High School graduate
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Dependable transportation
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MS Office Suite, CRM and Google
SUNDEK of San Antonio has been offering decorative concrete coatings in San Antonio since 1992. With a family owned feel but under a corporate umbrella we have much to offer the potential candidate. To get a better idea of who we are, what we do and why we are the most trusted name in concrete coatings, please visit: https://www.sundeksanantonio.com/
