Job Overview
Join our dynamic team as a Rental Car Agent and become the face of our customer-focused transportation services! In this energetic role, you will be responsible for providing exceptional customer service, managing rental transactions, and ensuring a smooth and efficient rental experience for our clients. Your enthusiasm and organizational skills will help drive our success as you assist customers with vehicle selection, reservations, and returns. This position offers an exciting opportunity to develop your sales expertise while delivering top-tier service in a fast-paced environment.
Duties
- Greet customers warmly and assist with rental inquiries at the front desk, ensuring a positive first impression
- Manage rental reservations through data entry and inventory control systems.
- Promote additional services such as insurance options, upgrades, and accessories to enhance customer satisfaction and sales
- Handle phone inquiries professionally, demonstrating excellent phone etiquette and communication skills to address customer questions promptly
- Assist with administrative tasks including sales documentation, marketing efforts, and record keeping supporting daily operations
- The employee will assist with cleaning and detailing vehicles, refueling as necessary, inspecting vehicles for cleanliness and condition, and ensuring all vehicles are properly prepared for departure and upon return.
Interior cleaning duties
- Vacuuming seats, floors, trunk, and mats
- Wiping down dashboards, door panels, cup holders, and consoles
- Cleaning windows, mirrors, and touchpoints (steering wheel, buttons, gear shift)
- Removing trash, debris, and any personal items left behind
- Checking for stains and performing spot cleaning or light upholstery cleaning
Experience
- Previous experience in retail sales or customer service roles, preferably in the automotive or rental industry
- Strong organizational skills with the ability to manage multiple tasks efficiently in a busy environment
- Proficiency in Microsoft Word, Excel, and data entry for accurate record keeping
- Excellent communication skills, including public speaking and negotiation abilities to engage customers effectively
- Knowledge of inventory management, retail math, and inventory control practices is a plus
- Experience with maintenance procedures or front desk operations will be advantageous
Join us to be part of a vibrant team that values proactive service, clear communication, and continuous growth. We’re committed to supporting your professional development by providing a positive work environment where your skills can shine. If you’re energetic, detail-oriented, and passionate about delivering outstanding customer experiences, we want to hear from you!
Pay: $14.00 per hour
Benefits:
Application Question(s):
Work Location: In person
