Provides the highest level of food service possible in an efficient, courteous, personable, and professional manner to ensure a positive guest experience.
Our staff prides itself on providing outstanding hospitality to our guests, and our Breakfast team is a significant part of this.
Essential Duties and Responsibilities
The following essential duties may be carried out with or without reasonable accommodation:
-
Welcomes and greets guests in a professional, friendly manner.
- Sets up and breaks down each morning's breakfast buffet.
- Ensures all food items remain well-stocked and at a safe temperature.
-
Maintains safety and appearance of the area.
- Cleans the area and restocks breakfast items in preparation for the next day.
- Maintains superior standards of quality, service, and cleanliness in the breakfast area, kitchen, and storage rooms.
-
Consistently maintains a neat, organized, and clean workspace and uniform.
- Ensures coffee service is set up, continually stocked, and cleaned according to standard.
- Conducts inventory of supplies and places orders on a regular basis, ensuring appropriate stock levels.
-
Assists management in creating menu.
-
Follows all cleaning, safety, and food service standards of the hotel and of federal, state, and local laws.
- Follows all policies and procedures.
-
Other duties as assigned.
Knowledge, Skills, and Abilities
- Basic knowledge of equipment operation: commercial dishwasher, freezers, ovens, warmers, and similar equipment.
-
Basic knowledge of and ability in different methods of food preparation.
-
Knowledge of principles, values, and processes for providing superior guest service.
- Basic knowledge of menu production.
-
Basic knowledge of general cleaning principles, use of cleaning products, and operation of basic cleaning equipment
-
General knowledge of chemical use/safety data sheet (SDS) protocols, bloodborne pathogens, and food safety best practices.
-
Ability to project a professional, friendly, and courteous image to guests.
- Ability to work a flexible schedule that can include weekends and holidays.
- Able to perform a wide variety of tasks during busy/stressful times.
- Ability to prioritize competing demands.
-
Excellent communication and customer service skills.
-
Ability to collaborate across departments.
-
Ability to lift 50 lbs. with or without assistance.
-
Ability to crouch, kneel, and reach to perform set up and restocking.
-
Ability to scrub and scour surfaces, extending arms over head, bending and stooping to perform cleaning tasks
- Ability to perform repetitive manual tasks, such as chopping vegetables.
- High school diploma or equivalent preferred.
License or Certification Required
-
Must have current food handling licenses/permits or obtain within 14 days of being hired and maintain such licenses/permits.
