Ensures communication and collaboration with supervisors and fellow co-workers to serve patients and other customers to the best of his/her ability.
Is professional in all actions and appearance
Ensure compliance with regulatory parameters
Uses resources wisely – as if they were one’s own.
Demonstrates understanding and ownership of how his/her role contributes to achieving the success of the Department and the Health System.
Demonstrates a personal commitment to ensuring a clean and safe working environment.
Anticipates patients’/customers’ needs and acts accordingly.
Works to enhance patient satisfaction
Assist patients and families
Analyzes problems from the customers’ point of view.
Honors patient/customer/employee confidentiality.
Seeks feedback on how to improve performance and offers constructive feedback, as well.
Applies learning for improved performance.
Presents self professionally & demonstrates professional behavior during interactions with others
Strives to understand and value differences in others’ race, nationality, gender, age, background, experience, and style.
Clinical Education
Serves as clinical instructor (if student is available)
Assists with clinical education of students if not the Primary CI
Staff Education: Provides a formal presentation of evidenced-based information (i.e. in-service)
Scholarly Activity: Attendance at institutional in-services, staff meetings and/or continuing education programs
Professional Presentations: Presents self professionally and communicates appropriate evidence based and accurate technical information to professional groups outside of the department.
