About the Role
The Wildbirch Hotel is seeking an experienced General Manager to lead Crimson, our signature restaurant concept. This is a hands-on leadership role responsible for driving culinary excellence, guest experience, financial performance, and team culture in a fast-paced, high-visibility F&B environment as part of a Joie de Vivre by Hyatt boutique property.
Key Responsibilities
- Oversee daily operations of Crimson, ensuring consistent quality of service, food, and beverage program execution
- Manage P&L responsibility including labor cost, COGS, and revenue targets
- Recruit, train, schedule, and develop front-of-house and support staff
- Partner with the Executive Chef and F&B leadership on menu execution, guest experience standards, and brand consistency
- Ensure compliance with health, safety, and brand standards
- Handle guest relations, including resolving escalated concerns
- Collaborate with hotel leadership on events, banquets, and cross-departmental initiatives
- Drive employee engagement and retention within the outlet
Qualifications
- 6+ years of restaurant or hospitality management experience, ideally in an upscale or boutique setting
- Strong financial acumen (P&L management, labor cost control)
- Proven leadership and team-building skills
- Alaska Food Worker Card and TAM certification (or ability to obtain)
- Flexible availability including evenings, weekends, and holidays
Pay: $90,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
