Le Spa Plastic Surgery – Fort Lauderdale, FL
Part-Time | Approximately 20 hours/week | Hybrid
Le Spa Plastic Surgery is looking for a friendly, professional, and highly organized Patient Lead Coordinator to follow up with prospective patients who contact our practice online.
This is a lead follow-up position — no cold calling. You will be contacting people who have already expressed interest in our plastic surgery services through our website, social media, or online advertising.
Schedule
Approximately 4 hours per day, Monday–Friday, split into two calling blocks:
- 8:00 AM – 10:00 AM
- 5:00 PM – 7:00 PM
- One day per week in our Fort Lauderdale office
Reliability during these hours is very important, as these are key times for reaching prospective patients.
What You'll Do
- Call new leads who have expressed interest in plastic surgery procedures
- Follow up consistently with leads who don't answer
- Respond to basic questions about procedures, consultations, scheduling, and our practice
- Build rapport and make prospective patients feel comfortable and welcomed
- Schedule interested and qualified leads for consultations
- Send follow-up texts when appropriate
- Keep a simple daily record of the names of every lead contacted
- Make sure every interested patient receives timely and consistent follow-up
Our patient management system automatically tracks calls and communication, so extensive manual data entry is not required.
Who We're Looking For
We're looking for someone who is:
- Warm, confident, and comfortable on the phone
- Fluent in English with excellent verbal communication skills
- Persistent without being pushy
- Organized and consistent with follow-ups
- Comfortable speaking with patients about cosmetic and plastic surgery
- Able to learn our procedures, policies, and frequently asked questions
- Reliable and available during the required calling hours
- Comfortable using a CRM or patient management system
- Able to work in our Fort Lauderdale office one day per week
Experience in plastic surgery, medical aesthetics, med spa, healthcare, appointment setting, lead management, or inside sales is strongly preferred.
What Success Looks Like
This role is about more than making calls. We're looking for someone who takes ownership of their leads, follows up consistently, builds genuine rapport, and helps prospective patients feel comfortable taking the next step toward scheduling a consultation.
Compensation: In addition to your hourly pay, you'll have the opportunity to earn bonuses based on successful lead follow-up and consultations scheduled. We're looking for someone who takes ownership of their leads, and we believe strong performance should be rewarded.
If you're personable, organized, persistent, and genuinely enjoy talking to people, we'd love to hear from you.
Pay: $20.00 per hour
Work Location: Hybrid remote in Fort Lauderdale, FL 33334
