Manager of Clinic Administrative Operations
Village Health Center
At Father Joe’s Villages, healthcare is more than treatment - it’s a foundation for stability, wellness, and hope. The Village Health Center (VHC), a federally qualified health center (FQHC) serving individuals experiencing homelessness, provides comprehensive health-related services including primary care, behavioral health, dental care, Enhanced Care Management (ECM), Recuperative Care, and Detox services.
We are committed to improving health outcomes and expanding access to high-quality healthcare through compassionate, patient-centered services that recognize the dignity and unique needs of every individual we serve.
The Position
As the Manager of Clinic Administrative Operations, you will provide strategic and operational leadership for the systems and teams that support the Village Health Center’s delivery of accessible, high-quality healthcare. You will oversee key operational functions including patient access, scheduling, referrals, medical records, credentialing, quality improvement, EHR support, and reporting.
This role offers the opportunity to strengthen healthcare operations, develop high-performing teams, improve processes, and partner with clinical and administrative leaders to advance the patient experience and organizational goals.
Your Role in Leading Health Center Operations
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Provide strategic and operational leadership for Health Center support functions, including patient access, scheduling, referrals, registration, medical records, credentialing, quality improvement, EHR support, and related services.
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Lead, coach, and develop supervisors and administrative teams, fostering accountability, collaboration, and a culture of continuous improvement and service excellence.
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Evaluate and improve workflows, systems, and processes to enhance operational efficiency, patient access, andthe overallcare experience.
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Use data and performance metrics toidentifyopportunities, implement improvements, and strengthen operational outcomes.
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Ensure operations align with FQHC and HRSA requirements, HIPAA standards, payer expectations, organizational policies, and applicable regulations.
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Partner with clinical leaders, Compliance, Revenue Cycle, and other stakeholders to support quality initiatives, audits,accreditationreadiness, and operational improvements.
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Lead projects, change initiatives, and cross-functional efforts that improve systems, processes, and service delivery.
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Support operational planning, staffing strategies, budgeting, and resource management to ensure effective support of patient care.
Work Schedule
Full-time position, Monday through Friday, with standard office hours. Occasional flexibility may be required for meetings, trainings, operational needs, or organizational initiatives. Work is primarily office-based at the Village Health Center, with regular collaboration across clinical and administrative operations.
Compensation and Benefits
Pay for this position is based on experience, qualifications, and internal equity. The anticipated starting salary range for this role is $90,000 to $108,000 per year.
In addition to competitive pay, Father Joe’s Villages offers a comprehensive benefits package, including medical, dental, and vision coverage, retirement plan options, paid time off, and professional development opportunities. Employees also have access to wellness programs and employee assistance resources to support work-life balance, health, and overall well-being.
Why Join Father Joe’s Villages
Join a mission-driven organization committed to ending homelessness and strengthening San Diego communities. At the Village Health Center, your leadership will directly support the systems, teams, and services that make compassionate, high-quality healthcare accessible to individuals who need it most. You will work alongside dedicated professionals who are passionate about improving lives, strengthening communities, and creating meaningful change.
Conditions of Employment
Employment is contingent upon successful completion of applicable pre- and post-employment requirements, which may include background checks, health screenings, license or certification verification, and other requirements relevant to the role. These checks are conducted following a conditional offer of employment.
Equal Employment Opportunity
Father Joe’s Villages is an equal opportunity employer dedicated to building a diverse, inclusive workforce. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law.