JOB Under close supervision, performs a variety of clerical and technical recording functions for the Lewis County Auditor’s Office; assists customers with recording and document imaging functions; collects fees and payments for services, and records the transactions.
The following duties are the fundamental, crucial job duties performed by this position. This is not a comprehensive list of all tasks that may be assigned. Incumbent may be required to perform other duties as assigned and appropriate for the position.-
Answers and directs incoming calls; responds to inquiries on County processes and procedures.
-
Provides customer service to the public and other governmental agencies in person and by telephone.
-
Assists customers with recording of legal and technical documents and maps, according to County policies and procedures.
-
Performs document imaging functions; creates and processes technical and legal documents; examines, indexes, scans, and records technical and legal documents in specialized recording system software.
-
Examines recorded documents and computer records and confirms accuracy and readability of images.
-
Collects and documents fees for County recording transactions.
-
Balances and maintains assigned cash drawer; prepares bank deposits and transmittals to the County Treasurer’s Office.
-
Performs a variety of routine clerical duties including data entry; sorts and processes departmental mail.
-
Provides assistance in maintaining, cleaning, and troubleshooting office equipment.
EXAMPLE OF DUTIES Work is performed in a standard office environment and at the public counter; subject to sitting and standing for extended periods of time, bending, reaching, and lifting of objects up to 25 pounds. SUPPLEMENTAL INFORMATION
Knowledge of:-
Customer service standards and protocol.
-
General office practices and equipment.
-
Standard computer software applications.
Skills in:-
Performing a variety of recording and clerical functions.
-
Responding to inquiries and providing customer service to the public.
-
Processing technical documents and maintaining accurate records.
-
Establishing and maintaining effective working relationships with other staff, and the general public.
-
Communicating effectively verbally and in writing.
Ability to:-
Learn and follow County policies and procedures.
Behaviors:-
Regular, reliable attendance.
PLEASE NOTE:
Incumbent will eventually cross train into Licensing Services. Once cross trained, incumbent's salary will be adjusted to Grade 116: $4,218 - $5,670/mo.
