Operations Coordinator | San Jose, CA | Event & Hospitality Services Company
Job Title: Operations Coordinator
Location: San Jose, CA
Compensation: $70,000 – $75,000 base + 5–10% year-end bonus (~$3,500 – $7,500) + benefits
Total Earning Potential: ~$73,000 – $83,000
About the Operations Coordinator Role
A national event and hospitality services company is hiring an Operations Coordinator in San Jose, CA to support our Operations Manager in overseeing, executing, and managing on-site events as well as some off-site accounts. Our mission is to lift up small local businesses and give them bigger, better opportunities — and the Operations Coordinator is the face of our company on-site, curating a positive experience for clients and vendors alike.
As Operations Coordinator, you'll work shoulder-to-shoulder with the Operations Manager to collect, distribute, and organize the proper paperwork for vendors at every event, on and off-site. You'll be the boots-on-the-ground problem solver — the Operations Coordinator clients and vendors see, talk to, and rely on when something needs to happen now.
This is a high-energy, people-first Operations Coordinator seat for someone who's outgoing, organized, and thrives in event environments. We're a hardworking team of real people who care a lot about each other and the small businesses we serve. We want an Operations Coordinator who fits that vibe and wants to grow with us.
What You Get as Operations Coordinator
Base Compensation
- $70,000 – $75,000 base salary (Experience-based)
- 5–10% year-end discretionary bonus (~$3,500 – $7,500)
- Total earning potential: ~$73,000 – $83,000
- Hybrid role — mostly on-site with travel, plus remote admin work supporting your Operations Manager
Starts Immediately
- $1,200/year cell phone & tech stipend ($100/month)
- $75/day meal allowance while traveling on company business
After 90-Day Introductory Period
- $350 office/home-office reimbursement
- Health insurance (Anthem Blue Cross) — company covers 50% of the Bronze Plan; open enrollment after introductory period and every July
- 401(k) with automatic 3% employee contribution (adjustable, pre-tax with tax-deferred growth, Roth option available, flexible investment options)
- Company merchandise — up to $75 annually in branded apparel (with Director approval)
Paid Time Off & Wellness
- Flexible Paid Time Off that grows with tenure:
- Year 1: up to 10 business days
- Years 2–9: up to 15 days
- Years 10–24: up to 20 days
- 25+ years: up to 25 days
- Monthly wellness day — one paid mental health day per month on a weekday, plus a $25 company card credit for a food or drink item
What You'll Own as Operations Coordinator
- Support the Operations Manager to execute every event smoothly, properly, and safely on-site
- Ensure efficient and effective delivery of operations and services to the client in accordance with the contract
- Communicate client needs to food vendors — on-time setup, pricing, and look-and-feel
- Deliver hospitality to the company standard and the agreed specification
- Help manage and resolve on-site inquiries in real time
- Manage external staff on-site, including vendor event staff, guests, and volunteers
- Maintain in-depth understanding of all federal, state, and local sanitary, safety, and health standards
- Work POS systems and understand tax breakdowns, net and gross sales
- Capture event and food photography for the marketing team when needed
- Problem-solve any on-site support needed from clients and vendors alike
- Jump into Admin and Operations Manager support work across accounts as needed
- Travel often and be on-site daily or when requested
- Complete remote administration work to support events and accounts for the Operations Managers
Requirements
- Outgoing personality — comfortable talking with new people, excels at developing client and vendor relationships face-to-face
- Strong written and verbal communicator across all levels of an organization
- High level of initiative with strong leadership skills
- Basic math and accounting skills
- Comfortable using online web software and picking up new tools quickly
- Exceptional organizational and time management skills
- Self-starter who works independently and constructively
- Performs multiple tasks effectively and efficiently — composed when something unexpected happens
- Effective at using delegation, work assignments, and follow-up
- Shows initiative and a sense of urgency in accomplishing tasks and projects
- Available to travel most of the time and work on-site at events (including evenings, weekends, and holidays when the event calendar requires)
- Valid driver's license and clean driving record
- Based in the San Jose, CA area
- Authorization to work in the U.S.
Pay: $70,000.00 - $75,000.00 per year
People with a criminal record are encouraged to apply
Work Location: In person
