Objective:
We are seeking a reliable, detail-oriented Order Fulfillment Coordinator to support daily order fulfillment operations. This role is responsible for accurately picking, packing, and preparing retail orders, samples, and display materials for shipment while maintaining organization, efficiency, and compliance with company standards and NYS OCM regulations. The ideal candidate thrives in a fast-paced environment, communicates effectively across departments, and can adapt quickly to changing priorities.
Key Responsibilities
- Accurately pick products from inventory according to pick sheets and order requirements.
- Verify product quantities, item numbers, and lot numbers before packing.
- Ensure picking products utilizing a FIFO system.
- Pack products securely to ensure safe and accurate delivery.
- Prepare and fulfill retail account orders in a timely manner.
- Collect, sticker and prepare retailer sample requests for shipment.
- Assemble and prepare empty display units for retail accounts.
- Communicate lot number changes to the admin team to ensure accurate documentation.
- Report order discrepancies, inventory issues, and fulfillment errors promptly.
- Respond to changing priorities, ie: rush orders, order modifications, & shipment rework.
- Work collaboratively with management and multiple departments to ensure order accuracy and timely fulfillment.
- Complete finished orders and place them in designated staging or dispatch areas.
- Maintain a clean, organized, safe, and GMP-compliant work environment.
- Meet daily productivity, accuracy, and quality standards.
- Follow all company policies, procedures, and safety requirements.
Qualifications
- Strong attention to detail and commitment to accuracy.
- Excellent organizational and time-management skills.
- Ability to prioritize tasks and adapt to changing business needs.
- Strong communication and teamwork skills.
- Ability to work independently and as part of a team.
- Dependable with a strong work ethic.
- Ability to stand, walk, bend, and lift products throughout the workday.
- Detail-oriented mindset with a focus on quality.
- High level of organization and efficiency.
- Flexibility and adaptability in a fast-paced environment.
- Ability to accurately follow written instructions, pick sheets, and fulfillment procedures.
- Commitment to teamwork, productivity, and continuous improvement.
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
