About Rewards Network
For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners' loyalty programs.
Our Culture
At Rewards Network, you'll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company's success. We take pride in partnering with the world's most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.
Job Overview
The Senior Project Manager at Rewards Network leads the planning, coordination, and delivery of complex cross-functional initiatives within the Product organization and across the broader business. This role is responsible for orchestrating project execution from intake through launch — managing scope, schedule, risk, dependencies, and stakeholder communication — to ensure large cross-functional programs land on time, on quality, and aligned with business objectives.
Working closely with Product, Engineering, Data, Partner Management, Marketing, and Operations teams, the Senior Project Manager brings rigor and structure to multi-team programs, removes blockers, and provides the visibility leadership needs to make informed trade-off decisions. This is an experienced individual contributor role for someone who thrives at the intersection of detailed execution discipline and cross-functional influence.
This is a hybrid position and requires in-office presence Tuesday through Thursday each week in Chicago.
- Lead end-to-end project management for complex, cross-functional initiatives spanning Product, Engineering, Data, Partner Management, and Operations.
- Define and maintain project plans, timelines, milestones, and dependency maps; drive accountability against committed dates and quality bars.
- Identify, track, and proactively mitigate risks and issues; escalate appropriately and recommend trade-offs when scope, schedule, or resources require rebalancing.
- Drive intake, prioritization, and capacity planning processes — working with Product leadership to ensure the right work is sequenced against available resources.
- Own program-level reporting and status communication for executive and stakeholder audiences; translate complex delivery details into clear, decision-ready summaries.
- Manage cross-team dependencies with internal partners and external integrations (e.g., loyalty program partners), ensuring alignment on requirements, timelines, and acceptance criteria.
- Continuously improve project management practices, tools, templates, and processes.
- Champion a culture of clear ownership, transparent communication, and continuous improvement across the Product organization.
