CPARC is seeking an experienced, mission-driven Director of Residential Services to lead our Residential Services division. This dynamic leader will advance CPARC's commitment to delivering high-quality, person-centered supports for individuals with intellectual and developmental disabilities.
The Director of Residential Services provides strategic oversight, ensures regulatory compliance, and guides long-term planning across 21 Residential Group Homes. This position collaborates closely with Associate Directors and other agency leaders to promote excellence, consistency, and innovation across the division.
Key Responsibilities:
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Oversee day-to-day residential services through effective delegation
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Ensure adequate staffing, quality service delivery, and operational efficiency
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Respond to referrals and identify opportunities for program growth in Cumberland, Perry, and Dauphin counties
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Maintain full compliance with ODP, DHS, Medicaid Waiver, HUD, OSHA, zoning, and other regulatory bodies
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Serve as Incident Management (IM) Representative and oversee HCSIS reporting
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Coordinate audits, investigations, and quality improvement activities
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Prepare and manage the annual Residential Services budget
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Monitor financial performance and ensure long-term sustainability
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Develop divisional goals aligned with CPARC's mission and long-range plan
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Reinforce person-centered, trauma-informed practices across all programs
Education & Experience:
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Master's degree in Human Services or related field + 5 years administrative experience OR
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Bachelor's degree + 8 years administrative experience
(Residential Services experience strongly preferred)
Preferred Skills:
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Strong leadership, organizational, and crisis management skills
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Excellent communication and problem-solving abilities
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Ability to analyze data and drive continuous improvement
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In-depth knowledge of Pennsylvania ODP regulations
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Annual Salary: $83,830.00
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Excellent fully paid benefits package, including health, dental, and vision insurance at no cost for employee coverage
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3 weeks of vacation during your first year of employment
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Life insurance, long-term disability, and retirement benefits included
EOE AA M/F/Vet/Disability
