POSITION SUMMARY:
The Corporate Director of Slot Operations is responsible for the strategy, performance, and profitability of slot operations across multiple Fifth Street Gaming properties. The Director sets the standard for floor product, performance analysis, and technical service across the portfolio, leverages the combined fleet to secure favorable terms with manufacturers and vendors, and ensures consistent operations and regulatory compliance at each location. This is a single coordinated role serving several properties. The Director travels among properties as needed and partners with on-site leadership to execute a unified slot program.
POSITION RESPONSIBILITIES/DUTIES:
- Develop and execute slot strategy across all assigned properties, including floor mix, product placement, and conversions, to maximize revenue and protect company assets.
- Leverage the combined slot fleet to negotiate favorable lease, participation, purchase, and service terms with manufacturers and distributors.
- Conduct competitive analysis and ongoing performance analysis of slot products at each property and recommend data-driven adjustments.
- Establish consistent reporting standards across properties and ensure accurate completion of monthly and periodic reports.
- Review operations, cost, and forecast data to track progress toward goals at each property and across the portfolio.
- Direct the slot technician function across properties, including project planning, gaming floor wiring, and machine moves and installations.
- Set training standards and oversee skill development for slot operations and slot technician staff portfolio-wide.
- Maintain a strong working knowledge of internal controls, policies, and procedures and ensure compliance at every property.
- Ensure optimal operational efficiency through continual interaction with management and subordinates on a regular basis.
- Manage and assist all Slot Technicians including facilitating projects, managing gaming floor wiring and organizing table game moves.
- Partner with on-site casino operations leadership and Players Club teams to ensure a consistent player experience and effective use of the slot product.
- Collaborate with property and corporate leadership to forecast and prepare slot department budgets.
- Maintain regular presence at each property through scheduled visits and ongoing communication with on-site management.
- Other duties as assigned.
MINIMUM REQUIREMENTS:
- High School Diploma or equivalent.
- Five or more years in slot management, including experience overseeing slot performance and technician operations.
- Working knowledge of major slot machine manufacturers and the ability to direct diagnosis and repair through technical staff.
- Must be able to comprehend all information and documentation.
- Ability to obtain Gaming Registration.
- Communicate effectively with all levels of employees, customers, and outside contacts.
- Work effectively in a fast-paced, multi-site environment.
- Strong organizational, leadership, and communication skills required.
- Computer proficiency in Microsoft Word, Outlook, Excel, and PowerPoint.
- Expertise in slot marketing and operations, including performance analysis and floor strategy.
- Working knowledge of slot management systems and the technician function sufficient to direct technical staff and vendor relationships.
- Ability to plan, organize, and execute multiple projects across multiple locations with timeliness and accuracy.
- Ability to initiate and complete projects that create competitive advantage for the company.
- Professional appearance and demeanor.
- Ability to travel among properties and work varied shifts, including weekends and holidays.
- Prior experience in a corporate or multi-property slot role supporting several locations preferred.
- Knowledge of Konami systems, CIS, and CAD preferred.
- Previous experience at a large resort preferred.
PHYSICAL REQUIREMENTS:
- Move around all work areas effectively and efficiently.
- Must be able to lift up to 50 pounds at times.
- Ability to work in an environment that is subject to varying levels of noise, crowds, and smoke.
- Follow all safety procedures as established by the company.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
Downtown Grand is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act. Downtown Grand will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current team members to discuss potential accommodations with the employer.
