WHO WE ARE
We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.
Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.
WHAT WE’LL NEED
The Sr. Systems Engineer will play a critical role in designing, building, maintaining, optimizing, and ensuring the reliability, scalability, and security of the company’s systems, storage, and Corporate Azure cloud infrastructure. This position is responsible for ensuring underlying systems, storage platforms, applications, Corporate Azure cloud services, and enterprise infrastructure remain highly available and operational 24x7 to support the evolving business needs of the organization.
This role includes leading the administration, monitoring, and continuous improvement of server, storage, and Microsoft Azure cloud infrastructure while ensuring associated patching, backup, disaster recovery, and maintenance activities are completed in accordance with established change management processes, policies, standards, and operational best practices. The Sr. Systems Engineer will also provide technical leadership in troubleshooting complex infrastructure issues, driving operational efficiencies, and implementing enterprise-level infrastructure solutions across both on-premises and cloud environments.
The Sr. Systems Engineer will additionally be responsible for supporting and managing core Azure services, including virtual infrastructure, networking, storage, identity, governance, and security services within the Corporate Azure environment. This includes administration and support of Microsoft Entra ID (Azure Active Directory), identity lifecycle management, conditional access policies, role-based access controls (RBAC), hybrid identity integration, and authentication services to ensure secure and scalable enterprise access management.
In addition, the Sr. Systems Engineer will play a key role in infrastructure strategy, capacity planning, and technology roadmap initiatives to support organizational growth. This includes contributing to infrastructure modernization efforts, datacenter and cloud expansion activities, scalability planning, disaster recovery readiness, and future-state architecture initiatives planned for 2026 and beyond.
Lead the administration, optimization, and support of the enterprise infrastructure environment, including servers, storage, virtualization platforms, backup and replication systems, Microsoft Active Directory, Microsoft Entra ID, Corporate Azure cloud services, Microsoft 365/O365, Exchange, SQL, Intune, SSRS, and other supporting SaaS and internally hosted applications within a hybrid cloud environment.
Design, implement, and maintain scalable, secure, and highly available infrastructure solutions across on-premises and cloud platforms while driving continuous improvement initiatives and infrastructure modernization efforts.
Serve as a senior technical resource for complex infrastructure troubleshooting, root cause analysis, performance tuning, and issue resolution for business-critical systems and services.
Lead and participate in change management activities related to corporate infrastructure systems and services, ensuring all regulatory and governance-driven infrastructure changes are properly documented, reviewed, approved, tested, and implemented in accordance with established policies, standards, and operational procedures.
Develop, implement, and maintain infrastructure monitoring, alerting, and reporting capabilities, including establishing key operational metrics and health indicators to provide visibility into the performance, availability, capacity, and reliability of Wingstop’s systems, storage, and Corporate Azure cloud infrastructure.
Collaborate with cross-functional IT and business teams to support infrastructure initiatives, technology projects, security remediation efforts, system integrations, and operational support requirements.
Contribute to infrastructure architecture, capacity planning, disaster recovery planning, and future-state technology roadmap initiatives, including datacenter optimization and Corporate Azure cloud expansion strategies.
Create and maintain technical documentation, operational procedures, architecture diagrams, support documentation, and technical specifications. Ensure infrastructure updates, configuration changes, and environment modifications are properly tracked through revision and governance processes.
Provide operational support and participate in escalation and on-call activities as needed to respond to critical incidents, infrastructure outages, and high-priority alerts to ensure maximum uptime, resiliency, and availability of business-critical systems and services.
Mentor junior engineers and technical staff by providing guidance, knowledge sharing, and operational best practices to help improve team capabilities and technical maturity.
WHAT YOU’LL NEED
Education & Experience
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Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related technical field preferred. Equivalent combination of advanced technical experience and education will be considered.
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10+ years of progressive experience designing, administering, and supporting enterprise infrastructure environments, including systems, storage, virtualization, identity management, and hybrid cloud technologies.
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Proven experience operating within enterprise-scale, highly available, and regulated IT environments supporting mission-critical systems and services.
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Demonstrated experience leading infrastructure initiatives, technology modernization projects, and operational improvement efforts across on-premises and cloud platforms.
Certifications
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Microsoft certifications such as Azure Administrator Associate, Azure Solutions Architect Expert, Microsoft Certified: Identity and Access Administrator, MCSE, MCSA, or equivalent industry certifications preferred.
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Additional certifications related to virtualization, storage, backup, security, or cloud platforms are considered a plus (VMware, Veeam, Cisco, Fortinet, Microsoft, AWS, ITIL, etc.).
Technical Skills & Expertise
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Extensive experience with enterprise infrastructure technologies including Windows Server, virtualization platforms, enterprise storage systems, networking, backup and disaster recovery platforms, and hybrid cloud environments.
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Strong experience administering and supporting Microsoft Azure and Corporate Azure cloud services, including virtual machines, storage, networking, monitoring, governance, RBAC, security, and cost optimization.
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Advanced experience managing Microsoft Entra ID (Azure Active Directory), hybrid identity environments, conditional access policies, identity governance, MFA, SSO, and directory synchronization technologies.
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Strong knowledge of Microsoft 365/O365, Exchange Online, Intune, SQL Server, SSRS, Active Directory, Group Policy, DNS, DHCP, and related enterprise technologies.
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Experience with enterprise storage solutions utilizing Fiber Channel SAN infrastructure and associated replication technologies.
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Experience implementing and supporting enterprise backup, business continuity, and disaster recovery solutions within regulated and audit-compliant environments.
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Strong understanding of infrastructure monitoring, system performance optimization, capacity planning, and security best practices.
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Experience with scripting and automation technologies such as PowerShell or similar tools preferred.
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Strong understanding of change management, governance, compliance, and operational processes within enterprise IT organizations.
Leadership & Professional Skills
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Strong leadership, collaboration, and communication skills with the ability to work effectively across technical and business teams.
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Demonstrated ownership, accountability, and ability to independently lead complex infrastructure initiatives and operational activities.
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Proven ability to lead critical incident response, root cause analysis, and cross-functional coordination during high-severity outages or operational events.
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Strong analytical, troubleshooting, and problem-solving skills with the ability to manage multiple priorities in a fast-paced environment.
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Passion for continuous improvement, operational excellence, emerging technologies, and ongoing professional development.
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Experience mentoring junior engineers and contributing to team knowledge sharing and technical growth initiatives.
WHO YOU ARE
No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to help. You learn from others and contribute wherever you can.
You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward.
You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward.
You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down.
You push yourself and others to be better. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.
BENEFITS
FLAVOR PERKS:
Unlimited paid time off for exempt employees
One paid volunteer day of your choice
Competitive bonus structure for eligible roles
Team member stock purchase plan
Health savings or flexible spending account options
401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
Comprehensive medical, dental, and vision benefits
Basic life and AD&D insurance provided
Pet insurance
Education Assistance
Wellness reimbursement program
Paid maternity and paternity leave
FUN IS THE BEST FLAVOR:
Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
