Coco Wawa Hot Chicken is looking for a motivated and dependable Shift Leader to help lead our team in a fast-paced, high-volume restaurant. As a Shift Leader, you will oversee daily operations, ensure exceptional customer service, maintain food quality and safety standards, and support the team to keep every shift running smoothly. Responsibilities Lead and supervise team members during assigned shifts. Open and/or close the restaurant following company procedures. Ensure food is prepared accurately, safely, and efficiently. Maintain cleanliness and sanitation throughout the restaurant. Handle customer concerns professionally and provide outstanding service. Train, coach, and motivate team members. Monitor inventory and communicate product shortages. Ensure cash handling and POS procedures are followed. Enforce all food safety, health, and company policies. Step into any position when needed, including cashier, kitchen, and food preparation. Qualifications Previous restaurant or shift leadership experience preferred. Strong leadership and communication skills. Ability to work in a fast-paced environment. Reliable, punctual, and team-oriented. Ability to lift up to 50 lbs and stand for extended periods. Must be available to work evenings, weekends, and holidays as needed. Must possess a valid Food Protection Manager Certification (ServSafe Manager or equivalent), or be willing to obtain it before starting. Benefits Free meal during every shift. Employee discount on food and beverages. Opportunities for advancement and leadership growth. Flexible scheduling. Competitive pay based on experience.
Pay: $13.00 - $18.00 per hour
Benefits:
Work Location: In person