Are you a relationship-driven professional who is passionate about making a meaningful impact in your community? Firefly Home Care is seeking a Clinical Liaison (Home Care Sales Professional) to help grow our referral network and guide families through their home care journey.
This is a rewarding, fast-paced role where your ability to build trust, drive results, and connect with healthcare partners directly improves the lives of others.
Referral Network Development
Build and manage an “A List” of high-potential referral sources
Identify and develop new relationships within the healthcare community
Maintain accurate and up-to-date contact records in our systems
Relationship Building & Networking
Cultivate strong professional relationships through consistent outreach
Attend networking events and represent Firefly Home Care in the community
Coordinate and participate in marketing initiatives and on-site events
Client Intake & Assessments
Respond to client inquiries and guide families through care options
Conduct in-home assessments to identify client needs
Secure signed service agreements and initiate care plans
Partner with Care Managers on consultations, transitioning to independent assessments
Care Coordination & Retention
Collaborate with internal teams to ensure a smooth start of care
Conduct hospital visits and maintain ongoing client relationships
Complete 1-month follow-ups and communicate insights with Care Coordinators
Required:
Preferred:
3+ years of healthcare sales experience
Active healthcare license (RN, OT, PT, NP, PA, etc.)
Strong interpersonal and relationship-building skills
Ability to influence and negotiate effectively
Self-motivated with high accountability
Resilient, goal-oriented, and adaptable
Passion for helping others and delivering exceptional service
Volume: Inquiry calls, assessments, and client admissions
Efficiency: Conversion rates and client hours
Retention: Client satisfaction, length of service, and discharge rates
Utilization: Weekly service hours
Make a meaningful difference in people’s lives every day
Join a supportive, mission-driven team
Opportunity for growth and professional development
Competitive compensation with performance incentives
If you’re ready to combine your sales expertise with a purpose-driven career, we’d love to hear from you!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
