Job Description
The Server is responsible for supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and customer needs are anticipated. Servers are also expected to establish and maintain good working relationships amongst the restaurant and the kitchen team.
Expected Work Schedule:
Sunday- Thursday Shift
4pm to 11 pm
Resturant is closed Friday Evenings and all day Saturday
Server Responsibilities
· Provides a speedy, efficient and professional level of service at all times.
· Is responsive to any guest’s request.
· Controls section during service, taking orders and issuing bills.
· Ensures that all customers receive the best possible service and care.
· Maximizes sales opportunities through good service and table scanning.
· Makes side dishes or appetizers tableside for any customer.
· Runs drinks and food to table.
· Works with restaurant staff to create a positive dining experience for guests.
· Alerts team members when tables are in need of attention, if they are not present assists them in helping with their tables.
· Has knowledge of the menu, with the ability to make suggestions.
· Ensures tables are enjoying their meals and takes action to correct any problems.
· Collects payments from tables.
Department Responsibilities
· Arrives at work for scheduled shifts and is punctual, always following company absence, lateness procedure if unable to do so.
· Treats company property with due care and attention.
· Attends meetings / training sessions as required by the management team.
· Adheres to and maintains cleaning checklists and carries out any other duties and responsibilities as assigned.
· Is aware of restaurant / company skills and standards, ensuring these are followed.
· Informs managers of any complaints / comments / perceived issues.
· Is hands-on and present in the restaurant at all times during service.
· Has a thorough knowledge of the food and dessert menu.
· Communicates any issues or ideas to the management team.
· Becomes a professional, valued member of the team with a flexible approach to improving customer experience.
· Cleans tables and removes dishes after the customer leaves, or as needed.
· Carries loads of soiled dirty dishes to the dishwasher to be cleaned.
· Ensures availability of clean dishes, flatware, glasses, straws, napkins, and other dining materials.
· Resets tables when customer leaves for next customer party.
· Is able to remain focused and on-task.
Minimum Qualifications
- Fine Dining Service Experience of at least 2 years.
- Serving experience of at least 10 years.
- Food Handler Certification (Required)
Job Type: Full-time
Pay: $43.00 - $63.00 per hour
Shift:
- 8 hour shift
- Evening shift
- Night shift
Experience:
- Serving: 1 year (Preferred)
- Fine Dining Serving: 1 year (Preferred)
Work Location: In person
