Front Desk Receptionist / Medical Scheduler (Bilingual)
Now Hiring for Multiple Locations: West Houston, Southwest Houston, Sugar Land, Baytown, Humble, Spring & Katy
Join a Growing Multi-Specialty Healthcare Team!
At Edloe Health, exceptional patient care begins with an exceptional first impression. We are seeking friendly, professional, and customer-focused Bilingual (English/Spanish) Medical Receptionists to join our growing team across multiple Houston-area clinics.
As the first point of contact for our patients, you will play a key role in creating a welcoming and compassionate experience while ensuring the front office operates efficiently. If you are passionate about helping others, thrive in a fast-paced environment, and take pride in delivering outstanding customer service, we'd love to hear from you!
What You'll Do
- Welcome patients and visitors with professionalism, warmth, and compassion.
- Deliver exceptional customer service while creating a positive patient experience from check-in through check-out.
- Schedule appointments and manage provider schedules efficiently.
- Verify insurance eligibility and patient demographics for accuracy.
- Register patients and maintain accurate information within EXA EMR.
- Answer and direct incoming phone calls in a courteous and timely manner.
- Assist patients with questions regarding appointments, paperwork, and clinic processes.
- Coordinate patient flow and communicate effectively with providers and clinical staff.
- Maintain a clean, organized, and professional reception area.
- Receive and distribute mail, deliveries, and office correspondence.
- Perform general administrative duties including scanning, filing, faxing, copying, and document management.
- Assist with additional front office responsibilities as assigned to support clinic operations.
We're looking for someone who:
- Is bilingual in English and Spanish (required).
- Has a genuine passion for providing exceptional customer service and patient care.
- Presents themselves professionally and positively in every interaction.
- Is dependable, punctual, and highly organized.
- Can multitask and remain calm under pressure in a fast-paced medical environment.
- Demonstrates excellent communication and interpersonal skills.
- Is flexible and adaptable to changing schedules, workflows, and business needs.
- Is willing to travel between clinic locations when needed to support operational and staffing needs.
- Works well independently while also being a collaborative team player.
Qualifications
- Previous experience as a Medical Receptionist, Front Office Coordinator, Medical Scheduler, or in a similar healthcare customer service role preferred.
- Experience using EXA EMR is a plus.
- Proficiency with Google Workspace and Microsoft Office.
- Strong organizational, multitasking, and time management skills.
- Professional appearance and demeanor.
- High school diploma or equivalent required.
Why Join Edloe Health?
At Edloe Health, we believe our employees are the foundation of our success. We are committed to fostering a culture built on compassion, professionalism, teamwork, flexibility, and exceptional patient care. As we continue to expand throughout the Houston area, we're looking for individuals who are eager to grow with us and make a meaningful impact every day.
If you're looking for more than just a job—and want to be part of a team that values excellence, patient satisfaction, and continuous growth—we encourage you to apply today!
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Experience:
- Medical office: 1 year (Preferred)
- Medical imaging: 1 year (Required)
Language:
Ability to Commute:
- Houston, TX 77043 (Required)
Work Location: In person
