The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues.
Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
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Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.
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Meet or exceed set goals.
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Monitor production of all top accounts and evaluate trends within your market.
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Assist in implementing special promotions relating to direct sales segments, i.e.WynClub parties, sales blitzes, etc.
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Assist in the preparation of required reports in a timely manner.
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Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
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Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
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Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
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Meet and greet onsite contacts.
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Develop networking opportunities through active participation in community and professional associations, activities and events.
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Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up.
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At least 4 years of progressive hotel sales experience; or a 4 year college degree and at least 2 year of related experience; or a 2 year college degree and 3 or more years of related experience.
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Must be skilled in Windows, Company approved spreadsheets and word processing.
