Job Summary
We are seeking a reliable and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative tasks. Your energetic approach will help ensure smooth clinic operations, accurate documentation, and compliance with healthcare regulations. The ideal candidate will possess strong organizational skills, proficiency with electronic health record (EHR) systems, and a passion for delivering compassionate patient care.
Duties
- Greet patients warmly and efficiently manage check-in and check-out processes using our EHR system, Epic.
- Verify patient insurance coverage, perform insurance eligibility checks, and handle insurance verification procedures.
- Schedule appointments accurately while managing multiple-line phone systems with professionalism and excellent phone etiquette.
- Collect Copay and Balances from patients.
- Maintain organized medical records in compliance with HIPAA (Health Insurance Portability and Accountability Act) confidentiality policies.
- Ensure adherence to clinical confidentiality policies while handling sensitive patient information with care.
Skills
- Extensive experience with EMR/EHR systems such as Epic is preferred.
- Strong knowledge of health insurance processes including verification.
- Excellent customer service skills combined with professional phone etiquette and multi-line phone system operation.
- Ability to perform detailed clerical tasks such as filing, data entry (including 10-key typing), and document management efficiently.
- Knowledge of HIPAA regulations to maintain strict confidentiality of patient records and clinical information.
Join our team where your energetic attitude will make a real difference in patients’ experiences! We value your expertise in medical administration and your commitment to providing compassionate care while supporting the operational excellence of our healthcare facility.
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
