We are seeking a highly organized and detail-oriented Office Assistant to support the daily administrative operations of our ABA (Applied Behavior Analysis) center. The Office Assistant will play a key role in managing administrative tasks, coordinating communication, and providing assistance to staff, learners, and families. This position requires excellent multitasking abilities, strong communication skills, and a friendly, professional demeanor.
Responsibilities
Administrative Support:
- Scheduling
- Answer phone class, respond to emails, and direct any inquires to the appropriate team member
- Greet learners, families, and visitors with a welcoming attitude while at the front desk
- Create and maintain schedules for staff using Central Reach
- Respond to and engage in communications with families and staff in order to issue changes, revisions and cancellations to schedules
- Coordinate communication between staff and learners
- Handle incoming and outgoing mail and deliveries
- Assist with staff documentation, such as agreements, background checks, and other forms required for staff to work in schools and other community settings
Office Organization:
- Maintain a clean and organization reception area including front desk
- Assist with preparing and organizing any clinical documents and clinical materials
- Assist with setup of any staff meetings, training session, or other events
Learner Interaction:
- Provide information and assistance to families about LBC’s services and policies
- Handle any sensitive learner issues with discretion and professionalism
- Assist with distributing forms and/or information to families
- Assist with verifications of identification during check outs if needed
Projected hours per week
20-25 hours a week
Shift times
8:00am - 1:00pm (to handle morning changes and any changes before evening sessions start)
Job Type: Part-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
- Assistant: 1 year (Preferred)
Ability to Relocate:
- Knoxville, TN 37919: Relocate before starting work (Required)
Work Location: In person
