As a Shuttle Driver at our retail complex, you play a key role in creating a convenient, welcoming, and safe experience for every guest. You'll be responsible for operating a passenger shuttle vehicle along a designated route, assisting guests with boarding and exiting, and ensuring timely pickups and drop-offs at designated stops throughout the property. Your friendliness and attentiveness set the tone for the guest experience.
Safely operate a shuttle vehicle along assigned routes within the complex
Greet all passengers warmly and provide assistance as needed during boarding and exiting
Ensure all guests are transported safely, comfortably, and efficiently
Adhere to scheduled pickup/drop-off times and remain alert to traffic and pedestrian activity
Provide information to guests about stops, directions, or property amenities when asked
Perform routine inspections of the vehicle at the beginning and end of each shift
Keep shuttle clean, fueled, and free of trash or hazards
Report any mechanical issues or safety concerns promptly to management
Ensure the shuttle is parked in a secure and appropriate area when not in use
Provide a friendly and helpful presence to all visitors
Notify security or management of any emergencies or unusual guest behavior
Maintain a calm and courteous demeanor at all times, even during busy hours
Be proactive in identifying guest needs and delivering a helpful solution
Ability to sit for extended periods while driving
Must be able to assist passengers with mobility needs (if applicable)
Occasional walking and standing required when assisting or inspecting the vehicle
Must be able to lift up to 25 lbs occasionally (for loading small items or signs)
Shift: FULLTIME Monday- 8a-8p Thurs-Sat 8:30a-6p
Entire shift takes place outdoors and on property grounds
Uniform and safety vest provided
Shuttle route includes scheduled stops and may require quick turnarounds
Consistent, flexible scheduling
A fun, fast-paced outdoor environment
Be part of the guest experience from the very first hello
Opportunities for advancement into valet or leadership roles
Must be at least 25 years of age
Valid Texas driver’s license and clean driving record required
Previous experience operating a shuttle, golf cart, or large passenger vehicle is preferred
Strong customer service skills and communication abilities
Ability to operate a vehicle safely in high-traffic pedestrian environments
Comfortable working independently outdoors in varied weather conditions
Must pass a background check and drug screening
