About the Role
As a Residential HVAC Field Technician, you will serve as a key technical expert responsible for ensuring the comfort and climate control of our clients' homes. You will play a vital role in diagnosing system performance, executing high-quality repairs, and providing homeowners with peace of mind through expert equipment maintenance and clear communication.
Responsibilities-
Diagnose, troubleshoot, and resolve complex issues within residential heating and cooling systems to restore optimal performance.
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Execute precise system start-ups, including wiring and testing, to ensure equipment meets manufacturer specifications and efficiency standards.
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Perform comprehensive inspections of ductwork and mechanical components, proactively identifying potential failures before they occur.
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Manage your daily service workflow by coordinating with dispatch, ensuring all necessary parts are sourced, and maintaining an organized inventory of tools and materials.
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Deliver exceptional customer service by clearly explaining technical findings and repair solutions to homeowners, ensuring they feel informed and valued.
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Maintain a professional, clean, and safe work environment, including the proper care of company vehicles and the use of protective equipment in client homes.
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Document all service activities, parts usage, and system performance data accurately via digital reporting tools.
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High school diploma or GED equivalent.
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Minimum of 1 year of hands-on experience in HVAC service or maintenance.
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Active EPA Certification and proficiency in soldering and brazing techniques.
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Strong verbal and written communication skills with the ability to explain technical concepts to non-technical clients.
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Basic digital literacy, including experience with tablets, email, and internet navigation.
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Valid driver's license and a clean driving record.
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Completion of an HVAC trade school program or equivalent certification.
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Prior experience in construction or related mechanical trades.
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Demonstrated ability to work collaboratively in a team-oriented, safety-first environment.
