Event Sales Coordinator Wanted!
Apex Entertainment is seeking dedicated and enthusiastic individuals to join our team! We are currently looking for a Sales Coordinator who will play a crucial role in providing exceptional service to our guests. As a Sales Coordinator, you will be responsible for the booking, upselling, and detailing of events to ensure complete guest satisfaction and increased revenue.
Responsibilities:
Event Planning and Detailing:
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Manage the planning and detailing of various events, including children's birthday parties, teen parties, bachelor parties, small corporate team outings, and more.
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Work with guests from the initial inquiry to the detailed planning process, ensuring clear communication and follow-up after the event to ensure customer satisfaction.
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Client Consultation and Customization:
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Provide guests with comprehensive information about all that Apex Entertainment has to offer, helping them customize the best event to meet their specific needs.
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Schedule and facilitate site tours in a professional and inviting manner, showcasing the unique features and attractions of our facility.
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Pricing and Documentation:
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Quote prices accurately and prepare Banquet Event Orders (BEOs) in a consistent, accurate, and efficient manner.
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Review all terms and conditions with guests throughout the planning process, ensuring their understanding and agreement.
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Guest Communication and Relationship Building:
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Routinely check in with guests regarding their upcoming event, addressing any concerns or questions to ensure all details have been addressed and the booking process runs smoothly.
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Build strong relationships with guests to foster repeat business, generate positive reviews, and attract new clients.
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Financial Management:
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Ensure up-to-date financial records and collect payments from clients in a timely manner.
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Contribute to revenue growth by identifying opportunities for upselling and maximizing event bookings.
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Community Engagement:
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Assist in off-site street team events to foster community relationships and attract new business opportunities.
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Collaboration and Communication:
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Maintain clear and consistent communication with all departments, providing detailed BEOs and attending weekly BEO meetings.
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Collaborate directly with various department managers to ensure seamless coordination and successful execution of events.
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Administrative Support:
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Answer general guest questions via phone, web chats, and emails, providing prompt and accurate information.
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Perform administrative tasks, such as checking attraction reservations, adjusting online reservations, filing event invoices, and other responsibilities as assigned by the Sales Manager.
Requirements:
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High School Diploma or GED equivalent.
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Associate or Bachelor's Degree preferred.
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1-2 years of experience in sales, event booking, and handling Banquet Event Orders (BEOs).
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1-2 years of experience in the foodbeverage and/or hospitality industry.
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Strong interpersonal skills and the ability to build rapport with clients.
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Proficient in all MS Office applications.
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Ability to calculate figures and amounts such as discounts, proportions, percentages, etc.
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Detail-oriented with strong organizational and time management skills.
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Excellent written and verbal communication skills.
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Professional and courteous demeanor, representing Apex Entertainment's commitment to exceptional service.
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Motivated team player with a proactive approach.
Perks and Benefits:
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Join a dynamic and dedicated team that celebrates passion for fun, sales, and service.
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Competitive compensation and opportunities for growth within our organization.
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Health, Dental, Vision
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401K (after 1 year)
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Free Attractions.
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50% Off select food items.
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Enjoy a flexible schedule that allows you to balance work and play.
Join us in creating unforgettable events and delivering exceptional guest experiences at Apex Entertainment. Be part of a dynamic team where your dedication and enthusiasm will contribute to the success of our sales initiatives. Apply now and embark on a rewarding journey with us!
