About Us:
Harbor Speech Pathology is a caring team dedicated to making a difference in the lives of our patients. Serving both children and adults, our clinic is committed to delivering exceptional speech pathology services in a supportive and compassionate environment.
Position Overview: We are seeking a dedicated, enthusiastic and highly organized Front Desk Coordinator to be the face of our clinic. As the first point of contact for patients and visitors, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth daily operations. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for helping others.
Position Overview:
Key Responsibilities:
- Greet and check in patients, ensuring a positive first impression.
- Manage appointment scheduling and coordinate patient flow.
- Manage patient check-ins and collect copays.
- Handle phone calls, emails, and other communications with professionalism and empathy.
- Maintain patient records and ensure confidentiality.
- Assist with administrative tasks such as filing, data entry, and office organization.
- Maintain a positive and organized front desk environment.
- Collaborate with the clinical team to ensure efficient operation of the clinic.
Qualifications:
- Previous experience in a front desk or administrative role, preferably in a healthcare setting.
- Excellent interpersonal and communication skills.
- Strong organizational abilities and attention to detail.
- Proficiency in using office software and equipment (e.g., Apple, Google, Excel, electronic medical records systems).
- A friendly, patient-focused attitude with a willingness to learn.
- A positive attitude and a commitment to providing exceptional patient care.
What We Offer:
- A supportive and friendly work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package if full-time.
- Work-life balance with a consistent schedule.
How to Apply: If you are passionate about making a difference and have the skills and experience we are looking for, please send your resume. We would love to hear from you!
Job Types: Full-time, Part-time
Pay: $17.00 - $20.00 per hour
Expected hours: 20.0 – 30.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person