We are seeking a Food & Beverage Manager for one of our clients in the hospitality industries, from classic and modern luxury full service hotels, to fine dining and entertainment in the San Juan area.
Responsibilities
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Maintain full compliance with food safety, sanitation, and liquor control regulations.
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Ensure all guest touchpoints (menus, collateral, ambiance, atmosphere) meet brand and quality standards.
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Lead recruitment, hiring, onboarding, scheduling, and performance management of F&B staff.
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Provide continuous coaching, feedback, and training to elevate service excellence and employee capability.
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Foster a positive, collaborative, and motivating team culture that encourages empowerment and accountability.
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Address guest concerns promptly, acting as a role model for service culture and hospitality standards.
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Build strong guest relationships through proactive engagement, feedback collection, and service recovery actions.
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Manage vendor relationships, negotiate contracts, and optimize purchasing for cost efficiency and product quality.
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Maintain optimal staffing levels aligned with operational needs and financial goals.
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Monitor employee productivity and establish clear performance expectations and operational guidelines.
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Drive continuous improvement through analysis of guest satisfaction scores, comment cards, and operational metrics.
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Ensure adherence to all F&B policies, procedures, and brand standards across outlets.
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Coordinate maintenance, equipment functionality, and cleanliness across all F&B areas.
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Oversee service delivery from entry to departure, ensuring timeliness, accuracy, and fulfillment of special requests.
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Serve as primary contact for restaurant-related events and coordinate execution to brand standards.
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Apply strong problem-solving skills to evaluate information, resolve issues, and improve operational outcomes.
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Stay current on industry trends, best practices, and competitive offerings to enhance overall F&B performance
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Proven experience in food and beverage management, with a minimum of 3 years in a supervisory role.
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Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred).
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Hospitality oriented.
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Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
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Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
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Must have computer skills (Excel/Word/PowerPoint)
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Must have knowledge of POS Systems
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Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
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Ability to work flexible hours, including nights, weekends, and holidays
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Fully Bilingual (Spanish/English)
Benefits
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401(k) with employer contribution
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Health Insurance
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Vision Insurance
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Dental Insurance
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Life Insurance
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Paid Holidays
Equal Employment Opportunity Employer Minorities / Females/ Disable / Veterans.
