Vision Automotive Group
Job Title: Business Development Center (BDC) Representative
Location: 10 Dealership locations throughout the Rochester and Canandaigua area.
Reports To: BDC Manager/Director
Job Overview: We are seeking a motivated and customer-focused Business Development Center (BDC) Representative to join our dynamic automotive team. The ideal candidate will be responsible for managing internet leads, contacting potential and existing customers, and scheduling appointments for the sales team. The BDC Representative will play a vital role in driving customer engagement, improving lead conversion, and enhancing the overall customer experience.
Key Responsibilities:
Qualifications:
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Previous experience in a customer service, sales, or business development role, preferably within the automotive industry.
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Strong communication skills, both verbal and written, with the ability to engage customers in a professional and friendly manner.
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Ability to handle high call volumes and internet leads efficiently while maintaining a positive attitude.
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Proficiency in using CRM software, Microsoft Office, and other office-related tools.
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Strong organizational skills with the ability to multi-task and manage time effectively.
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Detail-oriented with the ability to prioritize tasks and work independently.
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Knowledge of automotive products and services is a plus, but not required.
Work Environment:
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Fast-paced, customer-focused environment.
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Ability to work flexible hours, including evenings and weekends, as needed.
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Team-oriented with a focus on achieving sales and customer satisfaction goals.
Compensation: Competitive base salary with performance-based incentives and bonus opportunities.
If you are passionate about delivering exceptional customer service, have strong communication skills, and thrive in a fast-paced environment, we would love to hear from you. Apply today and take the next step in your automotive career!
