Why you should join our winning Team!
FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player!
What you will be doing
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Supervises all casino cashiers, poker room cashiers and pari-mutuel tellers during their assigned shift.
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Attends to and maintains Ticket Redemption Machines located on the slot floor.
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Ensures that areas of responsibility are adequately staffed, acceptable cash/coin levels are maintained and that superior customer service is provided at all times.
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Assists in developing and coordinating resolutions to any deficiencies identified, providing sound and immediate corrective action.
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Maintains compliance with State regulations, Internal Controls Submissions and ensures that department policies and procedures are followed at all times.
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Interacts with casino and poker room customers and employees to ensure that the team is always pleasant and professional while being efficient and effective.
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Assists executive management in formulating gaming objectives, policies and plans.
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Responsible for the timely implementation of all procedural changes.
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Assists cashiers and pari-mutuel tellers in the performance of their duties.
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Ensures that all bank and window openings/closings are performed accurately, expeditiously and smoothly.
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Provides timely leadership, motivation and guidance to direct reports in order to ensure highly effective performance.
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Provides training for direct reports in both customer service and technical areas.
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Prepares currency transactions reports and suspicious activity reports to ensure compliance with Federal Regulation.
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Prepares and issues disciplinary action fairly, consistently and timely.
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Prepares performance evaluations of cashiers and pari-mutuel tellers and ensures timely issuance.
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All other duties assigned.
The ideal candidate for this position
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High School diploma preferred.
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At least two years experience in cashiering (casino or bank) preferred.
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Complete knowledge of Cashiering and/or Pari-mutuel operations.
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Good knowledge of State gaming regulations.
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Must be familiar with operating a PC and currency counting equipment.
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Must speak, read and write in English. Spanish speaking ability is preferred.
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Team work skills are a must.
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Must have a strong attention to detail.
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Ability to work flexible hours to include nights, weekends and holidays.
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Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check.
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Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks.
Benefits
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401(k) Retirement Plan (Traditional and Roth with up to 4% Employer Match)
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Paid Time Off (15 to 25 days)
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Paid Parental Leave (2 weeks)
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Medical Plans
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Health Savings Account (HSA)
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Dental Plans
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Vision Plan
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Free Employee Assistance Program
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Free Short-Term Disability
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Free Basic Term Life Insurance
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Long Term Disability
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Accident/Critical Care Plans
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Group Term and Whole Life Insurance
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Pet Insurance Discounts
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Onsite Employee Meal Discounts
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Onsite Entertainment Discounts
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Free Access to continuous learning & development opportunities
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Free Access to exclusive Discounts & Perks
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Free Parking
Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE
