We are hiring motivated and professional individuals to join our team as Entry-Level Life Insurance Inbound Call Representatives.
In this role, you will speak with prospective customers who have already expressed interest in life insurance. You will answer inbound calls, learn about each customer’s needs, explain available coverage options in simple terms, and help qualified customers complete the application process.
No previous insurance or sales experience is required. Training, coaching, scripts, and ongoing support are provided.
Responsibilities
- Answer inbound calls from individuals interested in life insurance.
- Ask questions to understand each customer’s needs, goals, health history, and financial situation.
- Explain life insurance options clearly and professionally.
- Help customers determine which available coverage may fit their needs.
- Build trust and provide a positive customer experience.
- Guide qualified customers through the application and enrollment process.
- Follow up with prospective customers when necessary.
- Accurately enter customer information, notes, and application updates into the CRM system.
- Follow company scripts, procedures, compliance standards, and privacy requirements.
- Participate in training sessions, coaching, and team meetings.
- Maintain consistent attendance, activity, and performance standards.
Qualifications
- No previous life insurance or sales experience required.
- Strong verbal communication and active-listening skills.
- Comfortable speaking with customers over the phone.
- Professional, dependable, coachable, and motivated to learn.
- Able to explain information in a clear and simple manner.
- Comfortable working in a structured and fast-paced environment.
- Basic computer and data-entry skills.
- Able to follow scripts, processes, and compliance guidelines.
- Life insurance license preferred but not required at the time of application.
Ideal Candidate
The ideal candidate is confident, energetic, dependable, and comfortable speaking with people from different backgrounds. You should be willing to learn, accept coaching, follow a proven process, and provide every customer with respectful and professional service.
Training
Selected candidates will receive hands-on training covering:
- Life insurance fundamentals
- Customer needs assessment
- Inbound call handling
- Product explanations
- Application procedures
- CRM usage
- Sales communication
- Compliance requirements
Work Environment
This position requires regular phone communication, computer use, accurate data entry, and participation in team training and coaching. Candidates must be able to maintain professionalism and remain focused throughout the workday.
How to Apply
Submit your resume through Indeed. Qualified applicants will be contacted to schedule an interview.
Pay: $70,000.00 - $100,000.00 per year
Work Location: In person
