Our associates celebrate lives. We celebrate our associates.
Assist the Family Service Counselors with interment verifications, blind checks and memorials.
Family Care Specialist
JOB RESPONSIBILITIES
- Builds at-need charts
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Verifies at-need files before sent for verification
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Performs blind checks
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Follows up with memorial renderings, processes and timelines
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Notifies families when flowers are placed
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Sets Arrangement Continuation Appointments
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Designs memorials
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Serves at-need cemetery families that currently own property
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Sets follow-up visits at the at-need arrangement conference
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Logs information for Family Service Counselors
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Meets with funeral home at-need families
MINIMUM REQUIREMENTS
Education
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High School diploma or equivalent
Certification
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Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)
Experience
Knowledge, Skills & Abilities
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Ability to communicate effectively with associates, contractor personnel and client families
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Ability to work productively with minimal supervision; achieves work objectives in a timely manner
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Ability to resolve routine problems promptly and effectively
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Ability to adapt to change in priorities
Postal Code: 40356
Category (Portal Searching): Sales
Job Location: US-KY - Nicholasville
