Project Coordinator (Project Manager)
Department: ProductionReports To: Owner / Operations Manager
Position Summary
The Project Coordinator is responsible for managing every sold roofing project from the moment it enters production until the homeowner receives final completion. This role ensures every project is organized, on schedule, properly documented, and completed to HTR Legacy Roofing standards.
The Project Coordinator serves as the primary point of communication between the homeowner, sales team, subcontractors, suppliers, and office staff. Success in this role means jobs stay on schedule, crews have everything they need, homeowners stay informed, and projects are completed correctly the first time.
Primary Responsibilities
Production Management
- Manage all active roofing projects.
- Schedule jobs based on weather, crew availability, and material delivery.
- Coordinate installation dates with homeowners.
- Monitor project timelines and production deadlines.
- Ensure every project moves smoothly through each production stage.
Crew Coordination
- Schedule subcontractor crews.
- Verify crews have work orders, material lists, and project information.
- Resolve scheduling conflicts.
- Coordinate additional labor when necessary.
- Ensure crews follow company standards and safety requirements.
Material Management
- Verify material orders before installation.
- Coordinate deliveries with suppliers.
- Confirm materials arrive complete and on time.
- Handle shortages or damaged materials immediately.
- Track leftover materials and returns.
Quality Control
- Review pre-installation documentation.
- Verify field measurements.
- Ensure required photos are taken.
- Inspect completed projects for quality.
- Confirm punch list items are completed before closing the project.
Homeowner Communication
- Contact homeowners before installation.
- Provide project expectations.
- Keep customers updated throughout production.
- Address customer concerns.
- Schedule final walkthroughs.
- Maintain excellent customer service.
Documentation
Maintain complete project files including:
- Photos
- Material orders
- Change orders
- Supplements
- Production notes
- Completion documents
- Warranty paperwork
- Final invoices
Problem Resolution
Quickly resolve:
- Material shortages
- Weather delays
- Crew issues
- Customer concerns
- Change orders
- Jobsite problems
- Supplier issues
Daily Responsibilities
- Review active production schedule.
- Confirm upcoming jobs.
- Coordinate deliveries.
- Check crew progress.
- Update CRM.
- Contact homeowners as needed.
- Review job photos.
- Resolve production issues.
- Communicate with Sales Manager and Owner.
Required Skills
- Excellent organization
- Strong communication
- Ability to multitask
- Problem-solving
- Leadership
- Time management
- Customer service
- Basic construction knowledge
- Computer proficiency
- Attention to detail
Preferred Experience
- Roofing industry experience preferred
- Construction management experience
- Project coordination experience
- Scheduling experience
- CRM experience
- Microsoft Office / Google Workspace
Performance Expectations (KPIs)
The Project Coordinator will be evaluated on:
- Jobs completed on schedule
- Customer satisfaction
- Production timeline compliance
- Documentation accuracy
- Material order accuracy
- Reduction of production delays
- Warranty callback rate
- Crew communication
- CRM updates completed on time
- Profitability of completed projects
Authority
The Project Coordinator has authority to:
- Schedule production
- Coordinate subcontractors
- Schedule deliveries
- Communicate directly with homeowners
- Request change orders
- Delay projects due to safety or quality concerns
- Approve routine production decisions within company guidelines
Success Looks Like
A successful Project Coordinator ensures that:
- Every homeowner knows what is happening.
- Every crew arrives with the correct materials.
- Every project is fully documented.
- Production stays ahead of schedule.
- Problems are solved before they become emergencies.
- The owner is only involved when strategic decisions are required.
Job Type: Part-time
Pay: $197.01 - $350.00 per day
Benefits:
Work Location: On the road
