Description:
Our Business
Established in 1997 Smokin' Joe's is one of the largest discount tobacco & alcohol retailers with 17 locations in Iowa and Western Illinois. We strive to provide the lowest pricing with the best customer service in a clean and inviting environment.
Overview
We are seeking motivated and enthusiastic Store Manager to join our dynamic team. In this role, you will lead by example, coach staff and consistently enforce compliance with company polies, federal and state regulator agencies. You will engage with customers, assist them in finding products, and contribute to the overall success of the store through effective sales techniques, inventory management, reporting, time management and other assigned tasks as defined by the key responsibilities below and other assigned tasks as requested within the scope of the business.
Store Locations: 902 N 2nd Street, Clinton and 1606 Camanche Ave, Clinton.
Join us as a Retail Store Manager where your passion for customer service and leadership can shine while contributing to a thriving retail environment!
Key Responsibilities
Leadership, Standards, Development and Execution (LSDE)
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Leadership: Partner with Operations and Sales Leadership to align Finance, Accounting and Human Resources with business goals
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Standards: Create and maintain Standard Operating Procedures (SOP)
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Development: Train, mentor and coach defined Standard Operating Procedures (SOP)
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Execution: Evaluate performance and accountability based on Standard Operating Procedures (SOP) for direct reports (Accounting and Human Resources) Consistently turn strategy and standards into day-to-day performance through ownership, accountability, time management and follow-through
Operations
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Labor/Scheduling - Ensure that the store always has proper coverage.
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Store readiness
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Oversight of Customer Service, POS Procedures, Store Opening/Closing, Safety, Safety, Security, HRIS Management, Payroll, Benefits/Worker’s Compensation, Polices & Compliance and Human Resource General & Administrative responsibilities
Facilities
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Site Services
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Safety
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Repairs & Maintenance
Category Management
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Vendor Relations
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Pricing
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Price tags correct
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Register accuracy for pricing & promotions
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Merchandising
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Setup Promotional Displays
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Ensure continued Plan-O-Grams Compliance
Inventory
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Category inventory Counts
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Stock, stock rotation, price, product organization and display setups
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Receiving
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Product Lifecycle
Information Technology (IT)
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Infrastructure & Standards
Human Resources
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Assist with hiring and onboarding
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Conduct employee performance reviews at set intervals, employee development and establishing goals
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Ensure company policies and stand operating procedures are executed and consistently enforced
Accounting
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Daily paperwork and reconciliations
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Bank deposits; including driving deposit to the bank
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(A/P) Invoice Scanning
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Coupons
Salary Exempt: $729-$819 per week
45 scheduled hours per week.
Bonus Eligible
Requirements:
Qualifications:
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High school diploma/ GED (required)
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At least 21 years of age
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Minimum 1 year of management and customer service experience in retail; prefer tobacco and/or liquor or successfully completed the Smokin’ Joe’s Manager Development Program
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Ability to work 45 hours per week; day shift with occasional nights and weekends
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Reliable transportation with Valid Driver’s License & Personal Auto Insurance
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Experience with Microsoft Office (Word, Excel, Outlook)
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Effective communication and interpersonal skills; in-person and virtual settings
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Ability to handle sensitive information with professionalism and confidentiality
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Reliable with regular attendance
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Proficient at basic computer skills, math skills and counting money
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Strong organizational and time management skills with attention to detail
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Ability to manage multiple priorities in a fast-paced environment
Work Environment
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Tobacco and Alcohol Retail Store
Physical Requirements
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Stand 6-9 hours
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Walk, bend, squat, kneel, twist, reach overhead and below waist – frequently
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Climb occasionally
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Lift up to 25 lbs frequently; 50 lbs occasionally
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Push & Pull 0-20 lbs constantly; >20 lbs frequently; 50 lbs occasionally
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Hand manipulation, example typing, running cash register - constantly
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Grip - frequently
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Perform tasks without assistance
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Work alone
