Description:
MISSION
To provide safe, quality automotive maintenance, diagnosis, and repair to customer vehicles
ESSENTIAL DUTIES
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Pull customer vehicles in and out of the shop
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Complete oil/lube services as well as maintenance lamp resets, gathering specs, and acquiring appropriate repair info as needed
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Complete proper/appropriate vehicle inspection and accurately measure, record, and report findings on the RO as well as acquire specs and other info to support findings
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Perform tire replacement and repair services
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Work with and reset TPMS systems
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Replace wipers and light bulbs
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Use automotive lift equipment in a safe manner.
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Clean, stock, and maintain work area
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Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
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Perform wheel alignment service
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Embrace Purcell’s culture of safety and perform all jobs in a safe manner
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Protect company assets
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Regular attendance in accordance with assigned schedule
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Ability to perform physical requirements as listed in job description
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Other essential and non-essential duties, as assigned by management
Requirements:
REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS
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Minimum Education: High School
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Minimum Job-Specific Experience: 1-2 years
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Management Experience: N/A
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Driver’s License Required: Yes
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Other Job-Specific Licenses or Certifications Required: Tire Industry Association ATS certification, ASE certifications, vendor-provided training
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)
Job-Specific KSA’s:
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Tire & Automotive Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets. Mastery of all major automotive emissions, engine management, and electrical systems
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Mechanical — Knowledge of automotive vehicles and tools, including their repair, and maintenance.
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Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
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Repairing — Repairing machines or systems using the needed tools.
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Troubleshooting — Determining causes of operating errors and deciding what to do about it.
Communication KSA’s:
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English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.
