MOSCOT is a New York City institution renowned worldwide for its iconic eyewear – The MOSCOT Originals. MOSCOT infuses its unmistakably refined, downtown aesthetic with over 111 years of eyewear expertise and unparalleled craftsmanship to create its timeless eyewear. While now recognized as a global fashion brand beloved by fans worldwide, MOSCOT remains, at heart, a neighborhood optical shop.
As a Full Time Eyewear Stylist/Optical Sales Associate in our New York City shops, you will assist customers in selection of the perfect frame and lens while giving them a shopping experience to remember! MOSCOT is a fast paced, growing global brand which offers a plethora of opportunity to its team members.
Customer Service
- Greet all customers pleasantly and with courtesy, provide customers with clear directions and provide all information regarding products and services
- Clear and articulate communication skills with empathy towards customers
- Understanding of the MOSCOT brand and story and ability to communicate this heritage to the customer
- Provide optimal level of customer services and maintain professionalism to resolve all customer issues and provide all information on products and service plans and/or promotions
- Collaborate with customers and assist in various questions to ensure authenticity of the brand
- Create a memorable MOSCOT Shop experience
- Collaborate with MOSCOT family members to keep shop tidy and facilitate in the assembling of branded collateral
Communication
- Answer and direct phone calls as needed
- Respond and collaborate with lab and shop teams on all rush/VIP orders
Inventory Control
- Assist with cycle counts, receipts, and returns of frame and stock lens inventory.
- Process inter-shop transfers in the POS system.
- Assist with reconciliation and stock replenishment orders
Facility Maintenance
- Assist in the ordering and organization of supplies
- Assist with the daily cleaning of Shop.
Requirements
- Previous optical sales experience a plus!
- 2-5 years of retail experience
- Weekend and Holiday availability required
Hourly rate: Starts at $21.00
Benefits
- Medical and dental
- Paid Time Off
- 2 free frames per year
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Optical: 5 years (Preferred)
Ability to Commute:
- New York, NY 10021 (Required)
Work Location: In person
