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Job Summary:
Supports the store manager by delivering exceptional customer service and advising clients on product, service and community options within the business. Focuses on being a team player in the spirit of the Conte’s Bike Shop Values; Knowledgeable & communicative, Inclusive, People focused (compassion & empathy), Future focused, Integrity, Locally authentic, Hardworking & open minded. This role has one priority: Customer service.
Essential Duties and Responsibilities:
Provide exceptional customer service
Ensure all operational tasks delegated are completed
Mitigate customer service issues by helping to proactively manage issues as they arise
Arrive early to setup the store to open on time
Close out the store at the end of the day
Ensure a high degree of focus on visual merchandising and store cleanliness
Focus on constantly developing product knowledge
Minimum pay is $16/hr. Final pay based on experience.
Qualifications:
Must be a good communicator; excellent people skills
Strong organizational skills
Must provide motivating and enthusiastic customer experiences
Be able to handle high volume sales and lead team accordingly
Flexible; must fit in and work well with all peers
Has a high attention to detail
Be flexible and open to a high degree of change
Benefits (for full time positions)
- Participation in the Company’s 401(k) Plan with Company matching
- Paid Time Off (PTO) program – 80 hours a year, accrued from 1st day of employment
- Employee Purchase program
- Participation in the Company’s Medical, Dental & vision insurance plans.
The Company is an equal opportunity employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, genetic information, national origin, veteran status or any other protected status. Because of our support of equal employment opportunity, discrimination on account of race, color, religion, sex, sexual orientation, gender identity, age, disability, genetic information, national origin, veteran status or any other protected status is not tolerated.
