Benefits/Perks
- Recession-Proof Industry Providing The Opportunity To Give Back
- Competitive Compensation
- Industry Training and Advancement Opportunities
Company Overview
Rytech is a nationally recognized leader in the water damage industry. Our principles are based on integrity and accountability. At Rytech you get a unique opportunity to work with Franchises across the country, third-party administrators, and carriers to create a seamless experience.
If you love building relationships and creating quality results, Rytech is the place for you!
Job Summary
A Lead Technician is second in command, responsible for the location’s performance and development in accordance with the Rytech Operations Manual. The activities listed do not encapsulate all responsibilities of a Lead Technician. Lead Technicians are employees that have displayed the skills, leadership abilities and exceptional attitude who assist the Mitigation Project Manager, facilitate production and some admin functions.
Responsibilities
- Be available by phone and email during scheduled duty hours / after hours.
- Facilitate communication between Mit PM and Technicians.
- Maintain a company vehicle, tools, and consumables to a high standard.
- Assist PM during location vehicle inspections.
- Assist PM in updating Fleet Vehicle Handbook sheets, SDS sheets, and Vehicle maintenance sheets.
- Ensure job sites are clean, absent of safety violations, and inspection ready for PM.
- Assist PM with annual employee evaluations for technicians.
- Assist PM with continual training of technicians using the Ops. Manual and Training Portal. Along with ensuring technicians obtain and maintain WRT, ASD, and AMRT (mold only) certifications.
- Assist PM with leading weekly meetings to facilitate training and safety for the location.
- Assist PM with reviewing estimates, dispatching assignments, and responding to email correspondence in a timely manner.
- Assist PM in Creating, maintaining, and participating in the on-call roster.
- Complete water damage/mold remediation jobs to a high standard.
- Maintain claims daily in the MICA app at a high standard.
- Communicate daily with customers/other team members.
- Lead by example by demonstrating:
- good time management w handling existing/new assignments.
- the proper way to follow Rytech safety protocols.
- the proper way to wear PPE.
- the proper way to scope water damage/mold remediation claims.
Qualifications
- Mitigation/Remediation estimating and scoping experience
- Highschool or GED
- Two years of Mitigation/Remediation experience is preferred
- Results-driven, activity-oriented, and supportive of aggressive targets.
- Must be able to lift and maneuver heavy equipment, contents, or debris for extended time periods.
- Must be able to pass a Respirator fit test/utilize PPE(Personal Protective Equipment)
- Excellent customer service skills.
- Able to perform physical work including common lifting and bending tasks in the industry.
- Excellent interpersonal, communication, oral, and written skills
- Must be computer literate and comfortable with computer programs such as Microsoft Office, Dash, and MICA.
