About Us
NuePrint is a growing commercial print and signage company serving businesses throughout the Chicagoland area. We produce banners, signs, decals, apparel, vehicle graphics, promotional products, marketing materials, and much more.
As our company continues to grow, we're looking for an organized, customer-focused individual to help manage our front office and day-to-day operations. This position is perfect for someone who enjoys working with people, staying organized, solving problems, and being an important part of a growing business.
This isn't just a receptionist position. You'll help coordinate customer orders from the first phone call all the way through production and delivery.
Responsibilities
- Answer incoming phone calls and assist customers with questions.
- Respond to customer emails and website inquiries.
- Prepare customer quotes and estimates using our pricing system.
- Follow up on pending quotes and customer requests.
- Enter customer orders into our project management software.
- Coordinate production schedules with our in-house team.
- Request artwork, proofs, and customer approvals.
- Order products and materials from outside vendors and wholesale suppliers.
- Track outsourced orders and follow up to ensure they arrive on time.
- Communicate order status and updates with customers.
- Schedule customer pickups, local deliveries, and shipments.
- Assist walk-in customers.
- Maintain organized customer files, purchase orders, and office records.
- Help keep daily office operations running smoothly.
- Perform other administrative and operational tasks as needed.
Qualifications
We're willing to train the right person. Print industry experience is not required.
The ideal candidate is:
- Friendly, professional, and customer-focused.
- Highly organized with strong attention to detail.
- Comfortable speaking on the phone and writing professional emails.
- Able to manage multiple projects at once.
- Comfortable using computers and learning new software.
- Reliable, dependable, and motivated.
- A self-starter who enjoys taking ownership of their work.
Previous experience in customer service, office administration, purchasing, operations, retail, hospitality, or administrative support is preferred but not required.
Preferred Skills
- Microsoft Office or Google Workspace
- Strong computer and typing skills
- Excellent communication skills
- Ability to prioritize multiple tasks
- Problem-solving mindset
- Positive attitude and willingness to learn
Why Join NuePrint?
- Opportunity to grow with a rapidly expanding local business.
- Paid training.
- Performance-based raises.
- Opportunity for increased hours and full-time employment.
- Learn a wide variety of printing, signage, and business operations.
- Friendly, team-oriented work environment.
- Opportunity to advance into an Office Manager or Operations Manager position.
If you're looking for more than just another office job and want to be part of a growing company where your work truly matters, we'd love to hear from you.
Please submit your resume along with a brief introduction telling us why you'd be a great fit for NuePrint.
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
