Job Summary
We are seeking a dynamic and experienced Tire Store Manager to lead our tire and automotive service team. In this pivotal role, you will oversee daily store operations, ensure exceptional customer service, and drive sales growth. Your expertise in automotive repairs, tire services, and dealership management will be essential in creating a positive shopping experience for our customers. As a Tire Store Manager, you will motivate your team, maintain high standards of safety and quality, and foster a collaborative environment that promotes continuous improvement and operational excellence.
Responsibilities
- Lead and manage all store operations, including sales, service, inventory control, and customer relations to ensure smooth daily functioning.
- Supervise technicians and service staff, providing guidance on automotive diagnostics, repairs, and tire services such as alignments, suspension work, brake repairs, oil changes, and diesel engine repairs.
- Drive sales through effective upselling of automotive services and tires while maintaining excellent customer service standards.
- Oversee automotive repair processes including auto estimating, service writing, and ensuring all work meets quality standards.
- Manage cash handling procedures accurately while maintaining compliance with company policies.
- Maintain a thorough understanding of dealership experience requirements such as vehicle maintenance, auto body repair, air brake systems, shocks & struts, transmissions, and other mechanical systems.
- Ensure compliance with safety regulations and industry standards to promote a safe working environment for staff and customers alike.
Qualifications
- Proven experience in automotive service management with a strong background in tire services and auto repairs.
- Extensive knowledge of automotive diagnostics, mechanical systems, and repair procedures including transmissions, suspension systems, brakes, oil changes, alignment services, and diesel engine repairs.
- Demonstrated ability to upsell services effectively while delivering outstanding customer service.
- Prior experience working with auto estimating software and service writing is highly preferred.
- Strong leadership skills with the ability to motivate a team of technicians and service advisors.
- Excellent communication skills combined with a customer-focused attitude.
- Familiarity with cash handling procedures and automobile sales processes is advantageous. Join us as we deliver top-tier automotive solutions by leading with energy and expertise! This role offers an exciting opportunity to shape the future of our tire store while providing exceptional service that keeps customers coming back. We are committed to supporting your growth through ongoing training and development opportunities—empowering you to excel as a Tire Store Manager!
Pay: $50,260.70 - $150,529.01 per year
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Relocation assistance
Experience:
- Automotive service: 5 years (Preferred)
Work Location: In person
