The Jewish Community Center of Greater Pittsburgh is seeking qualified applicants for the position of part time Desk Staff for the Front Desk Department at its Monroeville facility. Position is for evening and weekend hours. Build your customer service portfolio while maintaining your physical health and wellness (with a membership) by joining the desk staff team at the Jewish Community Center of Greater Pittsburgh. This position is responsible for point-of-sales transactions, providing quality and efficient customer service to members and overseeing cashiering functions for the agency.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Greets and assists current members, both in person and by phone, to answer questions, process changes, and resolve complaints or concerns
- Processes point of sale transactions and registrations in a quality and efficient manner
- Greets and assists potential members and answers questions as needed
- Helps with security efforts through “traffic” surveillance
- Pays close attention to potential safety concerns for the agency; communicates those concerns to appropriate individuals
- Informs/notifies incoming desk staff personnel of changes, cancellations and/or additions to the daily agency schedule of programs and services
- Monitors transactions to ensure that dollars are applied to proper accounts
- Acts as a liaison in the membership sales office
- Adheres to Jewish Community Center policies and procedures
(These responsibilities are not to be construed as a complete statement of all duties performed.)
ESSENTIAL JOB DUTIES:
While performing the above duties, this position routinely requires handling persons and/or objects and moving safely throughout the building. This position may include walking, sitting, climbing, balancing, stooping, kneeling, crouching and crawling. This position requires communicating, either verbally or in writing. This position frequently requires moving items weighing up to 25 pounds. This position occasionally requires moving items weighing up to 50 pounds. Must be able to complete all essential functions of the job with or without reasonable accommodations.
Must be able to obtain ACT 33/34 and FBI clearances, and mandated reporter training.
Equal Opportunity Employer
To apply, please submit a resume and cover letter to:
JCC of Greater Pittsburgh
Attn: Human Resources
5738 Forbes Avenue
Pittsburgh, PA 15217
Pay: $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
Work Location: In person
