Position Summary/ Department Summary:
Performs routine repairs and preventative maintenance inspections/calibrations on a broad range of electromechanical medical equipment. Services some complex and high-risk equipment with guidance from more senior technical staff.
Key Responsibilities:-
Performs routine repairs on a broad range of electromechanical medical equipment using basic test equipment and repair tools. Prepares and maintains related documentation.
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Performs preventative maintenance testing of routine electromechanical medical equipment according to established procedures.
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Understands medical device regulations and ensures assigned medical devices are managed in compliance with those regulations.
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Participates in inspection tours of clinical and/or research areas using medical equipment.
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Documents all service actions and complies with documentation guidelines and metrics defined in department policy.
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Builds and maintains customer relationships and independently manages clinical resource area(s).
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Acts as a technical resource for clinical customer base. Consults and collaborates with peers to resolve outstanding issues.
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Provides excellent customer service, defining problems, developing solutions, and performing follow-up. Keeps customers apprised of statuses and estimated completion dates.
Minimum Qualifications
Education:
Associate's Degree or equivalent experience is required.
Occupationally specific education or Biomedical Engineering or a closely related area of study is required.
