Job Summary
Join the team behind Sonoma County's award-winning Texas barbecue. As a Front of House Team Member at A&M BBQ, you'll be the face of our restaurant, creating memorable experiences through genuine hospitality and exceptional service. You'll greet guests, take orders, serve food, maintain a clean dining room, and help ensure every guest leaves feeling welcomed. We're looking for friendly, dependable people who thrive in a fast-paced environment and enjoy working as part of a team.
Responsibilities
- Greet every guest with warmth, enthusiasm, and professionalism.
- Accurately take food and beverage orders using our POS system.
- Provide menu recommendations and answer questions about our food, beverages, and barbecue process.
- Deliver food orders promptly while ensuring accuracy and presentation.
- Maintain a clean, organized, and inviting dining room, patio, and service areas.
- Bus and reset tables quickly to prepare for incoming guests.
- Refill beverages, condiments, utensils, and service stations throughout the shift.
- Handle cash and credit card transactions accurately.
- Assist with takeout, catering pickups, and online orders.
- Monitor guest satisfaction and resolve concerns or involve a manager when appropriate.
- Follow all food safety, sanitation, and alcohol service guidelines.
- Complete opening, closing, and side work duties.
- Work collaboratively with kitchen staff to ensure efficient service.
- Assist with stocking, cleaning, and other operational tasks as needed.
Preferred Qualifications
- Previous restaurant, hospitality, or customer service experience is preferred but not required.
- Excellent communication and interpersonal skills.
- Positive attitude with a passion for hospitality.
- Ability to stay calm and organized in a fast-paced environment.
- Strong attention to detail and accuracy.
- Reliable, punctual, and able to work weekends and holidays.
- Ability to stand and walk for extended periods and lift up to 40 pounds.
What We're Looking For
- Friendly, outgoing personality.
- Strong work ethic and sense of urgency.
- Team player who supports both the front and back of house.
- Professional appearance and positive attitude.
- Willingness to learn and grow with the company.
- Commitment to providing exceptional guest experiences.
Join an award-winning team that's passionate about authentic Texas barbecue and genuine hospitality. We believe in promoting from within, supporting our employees' growth, and creating a workplace built on teamwork, respect, and pride in our craft.
Pay: $17.00 - $19.00 per hour
Benefits:
Experience:
- Kitchen: 1 year (Required)
License/Certification:
- Food Handler Certification (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Ability to Commute:
- Sebastopol, CA 95472 (Required)
Work Location: In person
