Primus Auditing Ops is a third party food safety auditing company looking to fill an Organic QA Administrator position. We certify food safety programs in the agricultural sector. Primus Auditing Operations provides the fresh produce industry with technical services related to the safe production and handling of produce.
Description:
Administrator of Organic application processes and a liaison between the operations department and QA. Includes onboarding during the application process, administration of applications, overview of completion of review processes. In addition, answer Organic QA related customer inquiries and assist with department special projects.
Qualifications:
- Administrative related degree or at a minimum a High School diploma
- 2+ years of experience in administration or of similar capacity
- Agriculture experience preferred
- Strong customer service skills
- Effective communication, problem solving, and organizational skills
- Excellent verbal and written communication skills
- Bilingual in English and Spanish is preferred, with strong verbal and written communication
- skills in both languages.
- Ability to efficiently prioritize multiple priorities
- Ability to work well independently and within a team structure
- Easily adaptable to fast-paced work environment
- Proficient in Microsoft Office (Excel, Word, PowerPoint) and/or Google Workspace(Google
- Sheets, Docs, Slide)
Responsibilities:
- Assist with onboarding new and existing clients during the application process
- Manage anniversary reminders and incoming applications.
- Data entry into scheme platform and documents
- Archive client information and maintain communication with other departments
- Communicate OSP approvals to the Operations department
- Generate links to share client folders
- Work closely with other departments to streamline the application process.
- Generate letters of good standing and letters of confirmation
- Assist with incoming calls and email requests
- Draft letters and/or notices, such as Information Requests, Notices of Noncompliance,
- adverse action notifications, etc.
- Provide customer technical support for QA related notifications (IR, NoNC, adverse
- actions)
- Assist with Organic QA special projects
- Assists with content for Annual Calibration training
- Conduct additional service reviews
- Recommend improvements to processes for improved company efficiency of day-to-day operations
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Work Location: In person
