Overview
Join a dynamic healthcare environment as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage patient scheduling, handle dental administrative tasks, and ensure smooth clinic operations. Your enthusiasm and attention to detail will contribute to delivering exceptional patient service and maintaining efficient office workflows. This position offers an exciting opportunity to develop your skills in dental office management within a friendly, team-oriented setting.
Duties
- Greet patients warmly, verify their appointment details, and check in for scheduled visits with professionalism and care
- Manage patient appointments using electronic scheduling systems, ensuring optimal flow throughout the day
- Collect and process payments, insurance information, and outstanding balances accurately using dental billing software.
- Assist with insurance verifications, claims submissions, and follow-up on unpaid balances or denials
- Answer incoming phone calls with courteous phone etiquette, schedule appointments, answer patient inquiries, and direct calls appropriately
- Support clinical staff by managing office supplies, maintaining organized dental records, and ensuring the front desk area remains welcoming
Skills
- Proven experience in a dental office environment with knowledge of dental procedures and workflows preferred but not required.
- Willing to train the right candidate
- Excellent customer service skills with the ability to communicate clearly and compassionately with diverse patient populations; bilingual abilities are a plus (Spanish)
- Ability to handle sensitive information discreetly while adhering to clinical confidentiality policies
- Effective phone communication skills coupled with professional phone etiquette and active listening abilities
- Demonstrated organizational skills for managing multiple tasks efficiently.
Pay: $24.70 - $29.75 per hour
Work Location: In person
