Position Overview
We are seeking a friendly, dependable, and detail-oriented Customer Service Agent to support client interactions and service operations at our Los Angeles, CA location. This entry-level position is ideal for individuals looking to start a career in customer service, administrative support, and professional communication within a structured and team-focused environment.Job: Full time
Job: Full time
Salary Range: $18.50 – $27.00 per hour
Key Responsibilities:
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Respond to customer inquiries via phone, email, and in person in a professional and courteous manner
- Provide accurate and timely information regarding company services, processes, and general inquiries
- Handle customer concerns and resolve issues efficiently while maintaining a positive experience
- Manage incoming calls and route them to the appropriate department when necessary
- Maintain accurate customer records, service logs, and documentation
- Process basic requests, forms, and service-related documentation
Qualifications
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High School Diploma or equivalent (required)
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Basic computer proficiency, including Microsoft Office and email systems
- What We Offer:
- Competitive hourly pay
- Performance-based bonuses and incentives
- Health, dental, and vision insurance options
- Paid time off and holidays
- Ongoing training and professional development
- A supportive and inclusive workplace culture
