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Director- Quality (Americas)
Location: United States (Flexible)
Travel: 40–60% (Domestic & International)
About the Role
SAF-HOLLAND is seeking a strategic and results-driven Director- Quality (Americas) to lead quality performance across our regional manufacturing operations. This role is responsible for driving the development, implementation, and continuous improvement of quality systems, ensuring compliance with customer, regulatory, and industry standards.
The Director will partner cross-functionally with Operations, Engineering, Supply Chain, and Commercial teams to strengthen quality performance, improve customer satisfaction, and reduce cost of poor quality across multiple sites.
Key Responsibilities
Lead and advance the Americas regional quality strategy aligned with business objectives
Ensure compliance with quality management systems (ISO 9001, IATF 16949) and customer-specific requirements
Drive continuous improvement initiatives focused on defect prevention, process capability, and system standardization
Oversee quality KPIs (PPM, scrap, COPQ, warranty, customer scorecards) and translate data into actionable improvements
Champion structured problem-solving methodologies (8D, A3, Six Sigma, DMAIC)
Lead internal and external audit processes, including customer audits and regulatory reviews
Partner with plant leadership to resolve systemic quality issues across multiple sites
Strengthen supplier and customer quality performance through proactive engagement and escalation management
Promote a culture of quality, accountability, and continuous improvement across the region
Lead, develop, and mentor regional quality teams, including plant-level quality leaders
Qualifications
Bachelor’s degree in Engineering, Quality, Manufacturing, or related field required; Master’s degree preferred
10–15+ years of progressive quality leadership experience in manufacturing environments
Minimum 5+ years leading multi-site or regional quality organizations
Experience in commercial vehicle, automotive, heavy equipment, or related industries strongly preferred
Deep knowledge of quality systems and standards (ISO 9001, IATF 16949)
Strong expertise in APQP, PPAP, FMEA, Control Plans, MSA, SPC
Demonstrated success driving quality transformation, cost reduction, and cultural change initiatives
Proven ability to lead cross-functional teams and influence at all levels of the organization
Experience managing customer relationships, audits, and escalations
Strong analytical capability with a data-driven approach to decision-making
Familiarity with manufacturing processes (welding, machining, assembly, coatings, testing)
ASQ certification (CQE, CQM) and/or Six Sigma Black Belt preferred
What We Offer
Competitive compensation and benefits package
Opportunity to lead quality strategy across a dynamic, multi-site manufacturing organization
Exposure to senior leadership and high-impact business initiatives
Career growth within a global organization
About SAF-HOLLAND
SAF-HOLLAND is a leading global manufacturer of chassis-related systems and components for trailers, trucks, and buses. We are committed to delivering high-quality, innovative solutions that improve safety, efficiency, and performance for our customers worldwide.
Equal Opportunity Employer / Veterans / Disabilities
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