Overview
Join our vibrant team as a Nail Salon Receptionist, where your energetic and welcoming personality will set the tone for an exceptional client experience. In this vital role, you will serve as the first point of contact for clients, managing appointments, answering inquiries, and ensuring smooth daily operations. Your organizational skills and positive attitude will help create a warm, professional environment that keeps clients coming back. This paid position offers an exciting opportunity to develop your administrative and customer service skills within a dynamic beauty setting.
Duties
- Greet clients warmly and provide outstanding customer service to ensure a positive first impression
- Manage appointment scheduling using office management software and coordinate with nail technicians to optimize daily flow
- Answer multi-line phone systems promptly, professionally, and with excellent phone etiquette
- Handle client check-ins, check-outs, and payment processing accurately using computer literacy tools such as QuickBooks and Google Workspace
- Maintain organized filing systems for client records, invoices, and appointment logs
- Assist with general management tasks including keep the nail salon clean and organize (include but not limited to sweeping, moping, dusting all the required areas) , mixing mocktails per customer request, ensure work supplies and materials are ready for technician to work on clients (including but not limited to wash, dry and prepared hot towel)
Qualifications
- Proven office experience with strong organizational skills and attention to detail
- Excellent phone reception skills with multi-line phone system expertise and phone etiquette knowledge
- Previous clerical or administrative experience in a customer service environment is advantageous
- Ability to multitask efficiently while maintaining professionalism in a fast-paced setting
- Experience with bookkeeping or personal assistant responsibilities
Join us in creating an inviting atmosphere where clients feel valued from the moment they walk through the door! Your enthusiasm combined with your organizational prowess will make a lasting impact on our team’s success.
Pay: From $16.00 per hour
Benefits:
Work Location: In person