Employers entrust us with their most important asset, the health of their workforce. Our Account Managers are the day-to-day contacts for our clients, partnering with a specific block of business to help demystify employee healthcare and create a better experience for both clients and employees.
In-office training will take approximately 30 days in Charlotte and transitions to a hybrid work setting afterwards.
How the Account Manager will add to the team:
- Assist in the administration of our clients’ healthcare plans through proactive communication
- Organize and lead quarterly meetings with clients
- Bring solutions to issues facing the client
- Creating long-term strategic benefit plans that will succeed and ultimately retain the client
- Act as a liaison between our clients and internal Healthgram team members
- Working as a team to effectively mediate concerns
- Anticipate renewal process concerns: new rates, enrollments, terminations, ID cards, etc.
- Keep our clients informed of government regulations, emerging trends, and various program design options.
- Develop personal relationships with each of our clients
- Account Managers are the educators of benefit topics, helping the plan run as effectively as possible
- Audit performance of clients’ plans and suggest new initiatives where appropriate
- Execute annual plan renewal
What the ideal Account Manager would bring:
- Excellent communication and presentation skills
- Organized and able to multitask
- Natural ability to build and maintain relationships
- A positive and personable attitude
- Account Management or Healthcare experience is a plus (2-3+ years preferred)
- 4-year College degree required
- Ability to travel, including day, airline, and overnight (approximately 10%)
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid training
- Vision insurance
Application Question(s):
- Before applying, please take 10 minutes to complete our personality survey using this link: https://go.cultureindex.com/p/HOrAhiRVpsiBhizH7b0q
Education:
Experience:
- Account management: 1 year (Preferred)
Ability to Commute:
- Charlotte, NC 28217 (Required)
Work Location: Hybrid remote in Charlotte, NC 28217
