Job Summary
We are seeking a Treatment Coordinator who is highly knowledgeable about dental insurance, enjoys working closely with patients, and thrives in a collaborative environment. As a Treatment Coordinator, you will play a key role in verifying insurance benefits and assisting patients in understanding and navigating their treatment options. You will be responsible for correlating dental treatment plans with insurance coverage, working with pre-authorizations.
Duties
- Coordinate and manage patient treatment plans, ensuring all necessary documentation is complete and accurate.
- Verify dental insurance benefits for patients and correlate those benefits with their proposed treatment plans.
- Utilize dental coding knowledge to assist in the preparation of dental plans and ensure compliance with insurance regulations.
- Confidently discuss treatment costs, payment plans, and financing options with patients, helping them understand their insurance coverage and out-of-pocket expenses.
- Demonstrate excellent phone etiquette while managing incoming calls and inquiries from patients and referring providers.
- Serve as the point of contact for patients regarding insurance and financial questions related to their dental treatments.
- Assist with various front office duties, including answering phones, scheduling appointments, and providing insurance verification support.
- Ensure that all interactions with patients reflect the values of our practice and contribute to a positive patient experience.
Requirements
- Proficiency in dental ADA coding practices; familiarity with Eagelsoft is a plus.
- Minimum of 1-2 years of experience in dental insurance verification, treatment coordinating, or related dental office roles
- Excellent phone etiquette and communication skills to effectively interact with patients
- Thorough understanding of dental insurance policies and benefits, including familiarity with primary and secondary insurance coordination, frequency limitations, and pre-authorizations.
- Strong attention to detail, ensuring accurate and timely treatment plan documentation. Ability to manage multiple tasks, prioritize effectively, and follow up on pending items to ensure smooth office operations.
Join our dedicated team as a Treatment Coordinator and contribute to delivering high-quality care while enhancing the patient experience.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Experience:
- treatment coordinating: 1 year (Required)
- ADA dental code : 1 year (Required)
Language:
Work Location: In person
